DIY Auto Parts Specialist & Service Pro

Advance Auto Parts Inc.; Shallotte (NC); On-site; USD 38,000 - 62,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge.

You will handle sales, customer service, and advanced diagnostic assistance, sourcing parts from multiple channels and managing inventory and store operations. The role requires strong communication, familiarity with store systems, and the ability to perform battery installations, testing, and other DIY services.

Qualifications

• Excellent customer service and selling skills.
• Ability to read and interpret parts catalogs and manuals.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Perform inventory tasks and maintain store cleanliness.
• Be a key holder with duty responsibilities (opening/closing, safety).

Skills

Customer service

Sales experience

Microsoft Word/Excel

Inventory systems

Parts lookup

Diagnostic equipment

Spanish language

Education

ASE certification preferred

Tools

POS system

Parts lookup tools

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge.

You will handle sales, customer service, and advanced diagnostic assistance, sourcing parts from multiple channels and managing inventory and store operations. The role requires strong communication, familiarity with store systems, and the ability to perform battery installations, testing, and other DIY services.