DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and sales. The role combines expert product knowledge, store systems, and hands-on assistance for DIY customers across in-store and phone interactions.

The position emphasizes delivering high-quality customer service, achieving sales goals, and performing DIY services such as battery installations and wiper replacements, while maintaining inventory accuracy and store standards.

Qualifications

• English required; Spanish a plus.
• 3–5 years automotive parts experience.
• Ability to read safety rules, manuals, and parts catalogs.
• Strong math and basic computer skills.

Responsibilities

• Assist DIY customers in-store and over the phone to meet sales goals.
• Conduct DIY services such as battery installations and wiper replacements.
• Maintain store appearance and ensure safety and cleanliness.
• Handle opening/closing duties as a key holder.
• Locate and stock parts to support service requests.

Skills

Customer service

Parts knowledge

Inventory systems

POS systems

Diagnostics tools

Tools

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and sales. The role combines expert product knowledge, store systems, and hands-on assistance for DIY customers across in-store and phone interactions.

The position emphasizes delivering high-quality customer service, achieving sales goals, and performing DIY services such as battery installations and wiper replacements, while maintaining inventory accuracy and store standards.