DIY Auto Parts Expert & Service Pro

Advance-Auto-Parts; Alexandria (VA); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems and parts identification. The role emphasizes high-quality customer service, inventory understanding, and capability to perform DIY services such as battery installation and wiper replacements.

Key responsibilities include achieving sales goals, handling store operations as a trusted key holder, and maintaining store appearance while utilizing POS and parts lookup

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability handling customer transactions.
• Valid driver’s license required.
• ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts knowledge

Sales skills

Communication

Microsoft Excel

Education

ASE certification preferred

Tools

POS system

Parts lookup systems

Diagnostic equipment

Inventory management software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems and parts identification. The role emphasizes high-quality customer service, inventory understanding, and capability to perform DIY services such as battery installation and wiper replacements.

Key responsibilities include achieving sales goals, handling store operations as a trusted key holder, and maintaining store appearance while utilizing POS and parts lookup