DIY Auto Parts Pro & Solutions Specialist

Advance Stores Company Inc (500); United States; On-site; USD 30,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert knowledge on automotive parts, diagnosing issues, and assisting DIY customers in-store and over the phone. The role emphasizes parts sourcing, inventory handling, and advancing service quality.

Candidates should have 3–5 years in automotive parts, a valid driver’s license, and ASE consideration. The position involves extended hours and requires strong communication and sales abilities to meet store goals.

Qualifications

• 3–5 years of automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver’s license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including stock and back stock management.

Skills

Automotive knowledge

Parts lookup

Customer service

Sales skills

Safety/compliance

Diagnostics equipment

Education

ASE certification

Valid driver’s license

Tools

POS systems

Diagnostic equipment

MS Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert knowledge on automotive parts, diagnosing issues, and assisting DIY customers in-store and over the phone. The role emphasizes parts sourcing, inventory handling, and advancing service quality.

Candidates should have 3–5 years in automotive parts, a valid driver’s license, and ASE consideration. The position involves extended hours and requires strong communication and sales abilities to meet store goals.