DIY Auto Parts Pro & Solutions Specialist

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency.

The role emphasizes advanced automotive part knowledge, accurate parts lookup, and delivering high-quality customer service in a fast-paced retail environment. The position involves handling DIY services such as battery installations and tests, ensuring safety and store appearance, and duties as a key holder.

Qualifications

• 3–5 years of automotive parts experience.
• ASE certification preferred.
• Ability to read parts catalogs and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

GAS2 selling

Parts lookup

ASE P2 cert

Auto knowledge

Customer service

MS Office

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency.

The role emphasizes advanced automotive part knowledge, accurate parts lookup, and delivering high-quality customer service in a fast-paced retail environment. The position involves handling DIY services such as battery installations and tests, ensuring safety and store appearance, and duties as a key holder.