DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and exceptional customer service for DIY customers. The role requires strong automotive parts experience, sales ability, and the use of store systems to identify parts and support troubleshooting.

You will handle battery installations, diagnostic support, and parts sourcing while maintaining stock and store cleanliness. Valid driver’s license and ASE qualifications are preferred but not mandatory.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Valid driver's license required; ASE preferred.
• English speaking and writing; Spanish a plus.
• Able to read safety rules, manuals, parts catalogs.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Meet personal and store sales goals and service objectives.
• Manage DIY services such as battery installations and wiper installs.
• Maintain high customer service and store appearance standards.
• Perform key holder duties including opening/closing tasks.
• Assist in inventory processes and store cleanliness.

Skills

Sales experience

Customer service

Auto systems knowledge

English communication

MS Office (Word, Excel)

Weekend availability

Education

ASE Certification

Valid driver's license

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and exceptional customer service for DIY customers. The role requires strong automotive parts experience, sales ability, and the use of store systems to identify parts and support troubleshooting.

You will handle battery installations, diagnostic support, and parts sourcing while maintaining stock and store cleanliness. Valid driver’s license and ASE qualifications are preferred but not mandatory.