DIY Auto Parts Pro — Sales & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 29,000 - 32,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts identification, and automotive troubleshooting. The role emphasizes delivering high-quality service, sourcing parts from multiple channels, and meeting sales goals.

You will perform battery installation, testing, and various DIY services while maintaining inventory and store cleanliness. A valid driver's license is required; ASE certification is preferred.

Qualifications

• 3-5 years of automotive parts experience
• Must have a valid driver’s license
• ASE certification preferred (not required)
• Strong customer service and sales skills
• Ability to use store systems and parts lookup tools

Responsibilities

• Provide GAS2 selling experience for DIY customers
• Achieve personal and store sales goals
• Manage DIY services (battery installation, testing, wiper installs)
• Maintain high customer service and store appearance standards
• Perform key holder duties (opening/closing, safety, task assignment)

Skills

Customer service

Sales

Communication

Inventory knowledge

English language

Education

ASE certification preferred

Tools

POS system

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts identification, and automotive troubleshooting. The role emphasizes delivering high-quality service, sourcing parts from multiple channels, and meeting sales goals.

You will perform battery installation, testing, and various DIY services while maintaining inventory and store cleanliness. A valid driver's license is required; ASE certification is preferred.