DIY Auto Parts Pro - Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 24,000; Full time

Job summary

Advance Auto Parts, Inc. is looking for a Retail Parts Pro to provide expert automotive parts assistance to DIY customers in-store and over the phone. The role requires strong knowledge of automotive systems, parts lookup, and exceptional customer service.

The position involves performing DIY services such as battery installation and wiper replacements, meeting sales goals, and maintaining store standards. Prior parts experience and a valid driver’s license are essential; ASE certification is

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver’s license; ASE certification preferred, but not required.
• Speak and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Parts knowledge

Sales experience

ASE P2

Inventory systems

Diagnostics tools

MS Word/Excel

English/Spanish

Customer service

Education

Valid driver’s license

ASE certification preferred

Tools

MS Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. is looking for a Retail Parts Pro to provide expert automotive parts assistance to DIY customers in-store and over the phone. The role requires strong knowledge of automotive systems, parts lookup, and exceptional customer service.

The position involves performing DIY services such as battery installation and wiper replacements, meeting sales goals, and maintaining store standards. Prior parts experience and a valid driver’s license are essential; ASE certification is