DIY Auto Parts Pro & Customer Solutions Lead

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store system expertise. The role includes identifying parts, performing basic DIY services, and contributing to sales goals while maintaining store standards.

Candidates should have 3-5 years of automotive parts experience and a valid driver’s license; ASE certification is preferred. The position is full time and on-site at our US locations.

Qualifications

• 3-5 years of automotive parts experience preferred.
• ASE certification preferred but not required.
• Valid driver’s license required.
• Excellent knowledge of automotive parts and systems.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services (battery installation, testing, wiper installs).
• Maintain high standards of customer service and store appearance.

Skills

Parts lookup systems

Advanced selling skills

Diagnostic equipment knowledge

Customer service focus

Safety awareness

Inventory handling

Communication

Education

ASE certification

Driver's license

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store system expertise. The role includes identifying parts, performing basic DIY services, and contributing to sales goals while maintaining store standards.

Candidates should have 3-5 years of automotive parts experience and a valid driver’s license; ASE certification is preferred. The position is full time and on-site at our US locations.