Division Specialist: Branch Ops & Growth Leader

Lendmark Financial Services LLC; Greenville (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Lendmark Financial Services LLC is seeking a Division Specialist to support multiple branches and oversee efficient branch operations. The role involves assisting with staff motivation, loan decisions within limits, and community business development in a fast-paced environment.

The Division Specialist will ensure high-quality customer service, manage delinquency processes, and coordinate hiring, training, and performance matters as applicable. Travel to branches is required as needed.

Qualifications

• High School Diploma or GED from accredited institution
• 5+ years consumer finance or related experience
• Excellent communication skills
• Proficient working knowledge of Windows, Excel and Word
• Bilingual, Spanish/English (preferred)

Responsibilities

• Assist with the support and management of multiple branch locations and motivate staff to meet goals
• Make loan decisions up to lending limits; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency
• Assist multiple branch managers with business development relationships within the community; Sell products and services to meet sales goals
• Assist customers with the implementation of solutions and monitor overall customer satisfaction; Travel as required

Skills

Consumer finance experience

Branch operations knowledge

Customer service excellence

Bilingual Spanish/English

Education

Associates or Bachelor's Degree

Tools

Lending software

Microsoft Excel

CRM software

Job description

Lendmark Financial Services LLC is seeking a Division Specialist to support multiple branches and oversee efficient branch operations. The role involves assisting with staff motivation, loan decisions within limits, and community business development in a fast-paced environment.

The Division Specialist will ensure high-quality customer service, manage delinquency processes, and coordinate hiring, training, and performance matters as applicable. Travel to branches is required as needed.