Multi-Branch Operations Leader

Lendmark Financial Services LLC; Woodbridge (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Critical care insurance

Auto insurance

Home and pet insurance

Other ancillary insurance options

Job summary

Lendmark Financial Services is seeking a Division Specialist to support multiple branches and ensure smooth operations while delivering trusted service to customers and staff.

The role emphasizes supervising staff, processing loans, driving branch profitability, and maintaining high customer satisfaction across branches. Travel may be required, and the organization offers a comprehensive benefits package.

Qualifications

• High School Diploma or GED from accredited institution.
• 5 plus years consumer finance or related experience.
• Ability to work with minimum supervision.
• Excellent communication skills.
• Proficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications.

Responsibilities

• Assist with the support and management of multiple branch locations and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.
• Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency.
• Assist multiple branch managers with business development relationships within the community.
• Sell products and services to meet sales goals.
• Assist customers with the implementation of solutions and monitor overall customer satisfaction.
• Assist multiple branch managers with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.
• Ensure a high quality of customer service.
• Ability to travel as required.
• All other duties as assigned.

Skills

Communication

Supervision

Customer service

Education

High School Diploma or GED

Tools

Lending software

Windows

Excel

Word

Job description

Lendmark Financial Services is seeking a Division Specialist to support multiple branches and ensure smooth operations while delivering trusted service to customers and staff.

The role emphasizes supervising staff, processing loans, driving branch profitability, and maintaining high customer satisfaction across branches. Travel may be required, and the organization offers a comprehensive benefits package.