Division Order Tech

Embark People, LLC; Dallas (TX); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% health insurance for you and your

Family coverage

Parental leave

Wellness stipend

Team outings

Descripción de la vacante

Embark People, LLC in Dallas is seeking a proactive Division Order Technician to support owner inquiries and discrepancies within the Land Administration function. You'll maintain data accuracy, coordinate with owners, and ensure timely resolutions.

You should have a high school diploma (college degree preferred) and 3–5 years in owner relations or customer service, plus strong communication and detail orientation. Embark offers generous benefits and team events.

Formación

• High school diploma required; college degree preferred.
• 3–5 years in owner relations or customer service.
• Proven ability to implement process improvements.
• Excellent written and verbal communication with owners and attorneys.
• Strong attention to detail and organization.

Responsabilidades

• Maintain accurate data entry in logs for owner inquiries.
• Facilitate discussions with owners to identify issues and provide solutions.
• Maintain owner name, address and tax identification records.
• Ensure timely resolution of all owner inquiries.
• Collaborate with analysts and other departments to resolve concerns.
• Support Escheat process as needed.

Conocimientos

Data entry

Owner relations

Communication

Process improvement

Multi-tasking

Educación

High School Diploma

College degree preferred

Descripción del empleo

Experience a 45X+ award-winning culture! Embarkers enjoy: Work-life integration: We encourage our team to balance work with personal life. 95% of our employees feel they can take time off when necessary Growth and development: We offer continuous learning opportunities, including CPE credits and coaching, to support our employees' professional growth and ensure they execute excellently for clients Award-winning culture: Recognized for our outstanding workplace environment, we prioritize the happiness and well-being of our team Embark isn't your ordinary consulting firm. We’re committed to cultivating a workplace where everyone can thrive—where happiness is at the core of our success. Where Happy Works. Our team is dedicated to solving complex problems for finance, accounting, HR, and technology leaders with forward-thinking solutions and unparalleled hospitality.

Here are a few reasons why 93% of Embarkers agree that we offer special and unique benefits:

• Unlimited PTO: Enjoy unlimited PTO to recharge and pursue your passions
• Comprehensive healthcare: 100% paid premiums for you and your family
• Whole human growth: $150 monthly stipend for holistic development
• Career advancement: Access to CPE credits, learning platforms, coaching, and professional development
• Financial support: Up to 3% 401(k) matching and financial advisory services
• Team and community engagement: Monthly social events within your market, charitable matching, and great people!

Embark is seeking a proactive, detail-oriented, and positive Division Order Technician to support the company's growing Land Administration functions related to owner inquiries and discrepancies. This role will report to the Land Director within the Land department.

Duties & Responsibilities

• Maintain accurate data entry into company's logs to ensure inquiries are handled efficiently and completely
• Facilitate discussions with owners to determine issues and provide solutions to address those issues
• Maintain name, address and tax identification for owners
• Ensure all owner inquiries are addressed and resolved within a timely manner
• Elevate issues to Analysts when appropriate
• Collaborate across departments to address and resolve owner concerns
• Demonstrate knowledge of State Distribution of Real Property Laws on County Levels
• Work in internal application for placing interest in suspense and pulling owner information
• Research and resolve issues related to owners with incorrect or missing address information
• Assist with Escheat Process

To be a good fit for our Division Order Tech role, you will have:

• A high School Diploma, college degree preferred
• 3-5 years in an owner relations or customer service role
• Proven track record of identifying and implementing process improvements to increase the effectiveness of owner relations operations
• Excellent written, verbal, and listening communication skills, with the ability to effectively interact with owners, employees, and attorneys
• High attention to detail and superior organizational skills
• Ability to multi-task various projects at once while simultaneously engaging with owners and employees in a positive manner
• Comfortable working with owners, working interest owners and attorneys
• Strong problem-solving skills and ability to prioritize effectively
• Must be a team player who possesses the ability to adapt to new technologies, workflows and processes

What's in it for you:

• We pay 100% of insurance premiums on medical, dental, and vision for you AND your family
• Compensation: 60K+ plus year-end target bonus
• Fully paid parental leave for all new parents
• Monthly stipend for whole human wellness
• Monthly team outings (think: ax throwing, a trip to the State Fair, go-kart races, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Upon offer of employment, employees will be asked to submit to a background check and drug screen. Dependent on ongoing client requirements, employees may also be asked to submit to a drug screening and background check throughout employment.