Division Manager

JM Test Systems, LLC.; Mattoon (IL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunity

Medical, dental, and vision insurance

Paid time off and holidays

Professional development

Direct exposure to senior leadership

Job summary

JM Test Systems is seeking an experienced Division Manager to own a location’s performance, growth, and culture in Illinois. You will bring together operations, financial performance, customer relationships, safety, and quality to build a scalable business and deliver an exceptional customer experience.

This role focuses on profitability, growth, and strong execution across teams. You will develop people, implement processes, drive profitability, identify local growth opportunities, and partner

Qualifications

• 5+ years of progressive leadership or management experience in industrial/technical service environments.
• Proven experience leading and growing an operation, business unit, or service organization.
• Strong business and financial acumen with experience managing revenue, budgets and metrics.
• Ability to identify growth opportunities and build scalable processes and teams.
• Experience developing employees, coaching performance, and building accountable teams.
• Customer-focused mindset with relationship-building skills.
• Ability to analyze operational/financial data and translate into action.
• Excellent communication, decision-making, problem-solving and organization.
• Experience in quality-driven or regulated environments preferred.
• Bachelor's or Associate degree in Business/Operations or related field; equivalent leadership/industry experience considered.

Responsibilities

• Own the overall growth, operational performance, and profitability of the division.
• Develop and execute strategies to grow revenue, improve margins, and scale the business within the local market.
• Lead daily operations while building processes, structure, and capabilities that support future growth.
• Develop, coach, and lead a high-performing team across technical, administrative, sales, and operational functions.
• Establish and monitor KPIs, using performance data to identify opportunities and drive improvements.
• Partner with Sales and other teams to strengthen customer relationships, expand existing business, and identify new opportunities.
• Manage budgets, forecasts, staffing, resources, and priorities to support short- and long-term objectives.
• Drive performance across quality, safety, productivity, turnaround time, and customer satisfaction.
• Create a culture of accountability, continuous improvement, teamwork, and strong execution.
• Collaborate with corporate leadership and other JM Test Systems locations to execute company initiatives.

Skills

Leadership experience

Business acumen

Customer relationships

KPI analysis

Strategic thinking

Communication skills

Problem solving

Organizational skills

Growth mindset

Education

Bachelor/Associate degree

Job description

JM Test Systems is looking for an experienced, results-driven Division Manager to take ownership of one of our operating locations with a focus on growing and scaling the business.

This is more than an operations management role. As Division Manager, you will have responsibility for the overall performance and growth of the location, bringing together people, operations, financial performance, customer relationships, safety, and quality to build a high-performing and scalable business. We’re looking for a leader who can develop people, strengthen operations, drive profitability, identify growth opportunities, and build the structure and processes needed to scale while delivering an exceptional customer experience and creating a strong culture of accountability.

What You'll Do

• Own the overall growth, operational performance, and profitability of the division.


• Develop and execute strategies to grow revenue, improve margins, and scale the business within the local market.


• Lead daily operations while building processes, structure, and capabilities that support future growth.


• Develop, coach, and lead a high-performing team across technical, administrative, sales, and operational functions.


• Establish and monitor KPIs, using performance data to identify opportunities and drive measurable improvements.


• Partner with Sales and other teams to strengthen customer relationships, expand existing business, and identify new growth opportunities.


• Manage budgets, forecasts, staffing, resources, and operational priorities to support short- and long-term business objectives.


• Drive performance across quality, safety, productivity, turnaround time, and customer satisfaction.


• Create a culture of accountability, continuous improvement, teamwork, and strong execution.


• Partner with corporate leadership and other JM Test Systems locations to execute company initiatives and support broader organizational growth.

What We're Looking For

• 5+ years of progressive leadership or management experience, preferably within an industrial, technical service, manufacturing, calibration, or similar operational environment.


• Proven experience leading and growing an operation, business unit, or service organization.


• Strong business and financial acumen with experience managing revenue, profitability, budgets, forecasts, and performance metrics.


• Demonstrated ability to identify opportunities for growth and build the people, processes, and structure needed to scale.


• Experience developing employees, setting expectations, coaching performance, and building accountable teams.


• Strong customer and commercial mindset with the ability to develop relationships and support business growth.


• Ability to analyze operational and financial data and translate insights into action.


• Strong communication, decision-making, problem-solving, and organizational skills.


• Experience within a quality-driven or regulated environment preferred.


• Bachelor's or Associate degree in Business, Operations, a technical discipline, or related field preferred; equivalent leadership and industry experience will also be considered.

Why This Opportunity?

As a Division Manager, you won't simply maintain an existing operation—you'll have the opportunity to grow it, improve it, and help scale it for the future. You'll work closely with senior leadership while having direct influence over your team's development, operational performance, customer relationships, profitability, and growth strategy. For a leader who enjoys building teams, growing businesses, improving operations, and seeing the direct impact of their decisions, this is an opportunity to take meaningful ownership within a growing organization.

Benefits & What We Offer

At JM Test Systems, we believe in investing in our people and providing opportunities to grow alongside the business. Our benefits include:

• Competitive compensation and bonus opportunity


• Medical, dental, and vision insurance


• Paid time off and paid holidays


• Company-paid and voluntary benefit options


• Professional development and career growth opportunities


• Opportunity to work directly with senior leadership and make a meaningful impact on the business