Division Administrator Assistant

Clarity Care; Green Bay (WI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement benefits

Paid time off

Paid training

Daily pay options

Employee discounts

Job summary

Clarity Care is seeking a Division Administrator Assistant to oversee daily operations across 5–10 residential group homes in Oshkosh and Green Bay, WI. The role emphasizes leadership, staff development and ensuring quality, person-centered care for Members living independently where possible.

You will manage staffing, scheduling and budgets while collaborating with HR and leadership to address staffing and performance needs. Requires 3+ years in human services and a driver’s license.

Qualifications

• Minimum three years of direct-care and administrative experience in human services or residential programs.
• High school diploma required; bachelor's degree preferred in Human Services or related field.
• Valid Wisconsin driver’s license and ability to meet agency driving standards.

Responsibilities

• Lead, coach and develop staff across 5–10 residential group homes.
• Oversee daily operations including staffing, scheduling and budgets.
• Ensure quality care and member well-being with regulatory compliance.
• Assist with onboarding, training and ongoing professional development.

Skills

Leadership & Team Development

Coaching & Mentoring

Organizational Skills

Communication Skills

Problem-Solving

Microsoft Office proficiency

Education

High school diploma or equivalent

Bachelor's degree in Human Services or related field (preferred)

Tools

Microsoft Office Suite

Electronic charting systems

Job description

Division Administrator Assistant (DAA)Residential Operations & Team LeadershipClarity Care | Oshkosh & Green Bay, WIStarting at $25/Hour | Leadership Opportunity | Oversee 5–10 Residential HomesLead with Purpose. Empower Your Team. Make a Difference!Are you a compassionate, organized leader who enjoys developing teams and making a difference?Clarity Care is seeking a Division Administrator Assistant (DAA) to oversee daily operations across 10 residential group homes, support staff development and ensure quality, person-centered care.Grow your leadership career while helping Members live fulfilling, independent lives.What You’ll DoLead, Coach & Develop Your TeamSupervise, mentor and support Program Leads and residential employees across 5–10 group homes.Welcome and onboard new employees, providing training, guidance and ongoing professional development.Coach staff, provide meaningful performance feedback and help build a positive, accountable team culture.Partner with Human Resources and Residential Leadership on employee engagement, retention, performance and staffing needs.Ensure Quality Care & Member Well-BeingOversee compassionate, individualized care that supports Member independence, dignity and quality of life.Maintain compliance with applicable regulations, care plans, safety standards and organizational policies.Support quality assurance activities, inspections, surveys and audits.Advocate for Member rights and maintain strong relationships with families, guardians, care teams and community partners.Keep Residential Programs Running SmoothlyOversee daily operations, staffing, scheduling and financial management across assigned group homes.Monitor budgets, overtime and household expenses while identifying opportunities for operational improvement.Collaborate with Scheduling and Residential Leadership to address staffing challenges and maintain continuity of care.Assist with evaluating new Member referrals and appropriate residential placements.Support emergency preparedness, incident response and timely documentation.Provide Hands-On Leadership When It MattersStep in to support residential teams during staffing shortages, emergencies or challenging situations.Assist with medication oversight and other Member care responsibilities as needed.Participate in an established rotating on-call schedule, including responding to urgent staffing or operational needs.Provide coverage across assigned homes and serve as an interim Program Lead when necessary.What You’ll BringWe’re looking for a collaborative, solutions-oriented leader who is passionate about both employee success and Member well-being.Strong leadership, coaching and team-development skills.Experience supporting residential programs, direct-care teams or community-based services.Excellent organizational, communication and problem-solving abilities.A commitment to person-centered care, regulatory compliance and continuous improvement.Confidence managing competing priorities and responding effectively to operational challenges.Proficiency in Microsoft Office applications and electronic charting systems.Education & ExperienceMinimum three years of direct-care and administrative experience in human services, residential care or community-based programs supporting individuals with disabilities.High school diploma or equivalent required; bachelor’s degree in Human Services or a related field preferred.Working knowledge of Wisconsin support systems and applicable federal, state and local regulations.Additional RequirementsValid Wisconsin driver’s license, proof of auto insurance and ability to meet agency driving standards, where required.Ability to successfully complete required caregiver background checks.Availability to participate in rotating on-call responsibilities and provide operational coverage as needed.Why Join Clarity Care?At Clarity Care, leadership is about more than managing operations. It’s about supporting employees, strengthening programs and helping individuals with varying abilities live fulfilling, independent lives.We offer:Starting pay of $25/hourLeadership responsibility across 5–10 residential homesHealth, dental and vision insuranceRetirement benefitsPaid time offPaid trainingDaily pay optionsEmployee discountsOpportunities for professional growth and advancementBenefits are subject to applicable eligibility requirements.Be Part of Something Meaningful.Great leadership creates strong teams. Strong teams help Members thrive.Lead with purpose. Inspire your team. Help people thrive.Apply today: www.claritycare.org/applyQuestions? Call 920-236-6560, ext. 1415.