Division Administrator Assistant

Clarity Care Inc

Green Bay (WI)

On-site

USD 28,000 - 40,000

Full time

3 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Benefits

Paid Time Off

Paid Training

Daily Pay

Employee Discounts

Growth Opportunities

Job summary

Clarity Care is seeking a Division Administrator Assistant to oversee daily operations across 5–10 residential group homes in Green Bay, WI. The role combines leadership with hands-on guidance, staff development and ensuring quality, person-centered care.

You will supervise Program Leads, support onboarding, manage staffing and budgets, and collaborate with HR and leadership to maintain compliance and deliver compassionate care.

Qualifications

Three years of direct-care and administrative experience in human services, residential care or community-based programs.
High school diploma or equivalent required; bachelor’s degree in Human Services or related field preferred.

Responsibilities

Lead, coach and develop Program Leads and residential employees across 5–10 group homes.
Welcome and onboard new employees, providing training and ongoing professional development.
Coach staff, provide performance feedback and foster a positive, accountable team culture.
Partner with Human Resources and Residential Leadership on employee engagement, retention, performance and staffing needs.
Oversee compassionate, individualized care that supports Member independence, dignity and quality of life.
Maintain compliance with regulations, care plans, safety standards and policies.
Support quality assurance activities, inspections, surveys and audits.
Advocate for Member rights and maintain relationships with families and care teams.

Skills

Leadership

Coaching

Team development

Organizational skills

Communication

Problem solving

Regulatory compliance

Continuous improvement

Priority management

MS Office

Electronic charting systems

Education

Direct-care/Administrative experience in human services

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

Electronic charting systems

Job description

Job Details: Level: Management, Job Location: Green Bay Office - Green Bay, WI, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $25.00Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Health Care,

Division Administrator Assistant (DAA)

Residential Operations & Team Leadership

Clarity Care | Oshkosh & Green Bay, WI

Starting at $25/Hour | Leadership Opportunity | Oversee 5–10 Residential Homes

Lead with Purpose. Empower Your Team. Make a Difference!

Are you a compassionate, organized leader who enjoys developing teams and making a difference?

Clarity Care is seeking a Division Administrator Assistant (DAA) to oversee daily operations across 10 residential group homes, support staff development and ensure quality, person-centered care.

Grow your leadership career while helping Members live fulfilling, independent lives.

What You’ll Do

Lead, Coach & Develop Your Team

Supervise, mentor and support Program Leads and residential employees across 5–10 group homes.
Welcome and onboard new employees, providing training, guidance and ongoing professional development.
Coach staff, provide meaningful performance feedback and help build a positive, accountable team culture.
Partner with Human Resources and Residential Leadership on employee engagement, retention, performance and staffing needs.

Ensure Quality Care & Member Well-Being

Oversee compassionate, individualized care that supports Member independence, dignity and quality of life.
Maintain compliance with applicable regulations, care plans, safety standards and organizational policies.
Support quality assurance activities, inspections, surveys and audits.
Advocate for Member rights and maintain strong relationships with families, guardians, care teams and community partners.

Keep Residential Programs Running Smoothly

Oversee daily operations, staffing, scheduling and financial management across assigned group homes.
Monitor budgets, overtime and household expenses while identifying opportunities for operational improvement.
Collaborate with Scheduling and Residential Leadership to address staffing challenges and maintain continuity of care.
Assist with evaluating new Member referrals and appropriate residential placements.
Support emergency preparedness, incident response and timely documentation.

Provide Hands-On Leadership When It Matters

Step in to support residential teams during staffing shortages, emergencies or challenging situations.
Assist with medication oversight and other Member care responsibilities as needed.
Participate in an established rotating on-call schedule, including responding to urgent staffing or operational needs.
Provide coverage across assigned homes and serve as an interim Program Lead when necessary.

What You’ll Bring

We’re looking for a collaborative, solutions-oriented leader who is passionate about both employee success and Member well-being.

Strong leadership, coaching and team-development skills.
Experience supporting residential programs, direct-care teams or community-based services.
Excellent organizational, communication and problem-solving abilities.
A commitment to person-centered care, regulatory compliance and continuous improvement.
Confidence managing competing priorities and responding effectively to operational challenges.
Proficiency in Microsoft Office applications and electronic charting systems.

Education & Experience

Minimum three years of direct-care and administrative experience in human services, residential care or community-based programs supporting individuals with disabilities.
High school diploma or equivalent required; bachelor’s degree in Human Services or a related field preferred.
Working knowledge of Wisconsin support systems and applicable federal, state and local regulations.

Additional Requirements

Valid Wisconsin driver’s license, proof of auto insurance and ability to meet agency driving standards, where required.
Ability to successfully complete required caregiver background checks.
Availability to participate in rotating on-call responsibilities and provide operational coverage as needed.

Why Join Clarity Care?

At Clarity Care, leadership is about more than managing operations. It’s about supporting employees, strengthening programs and helping individuals with varying abilities live fulfilling, independent lives.

We offer: