Division Administrator - Oshkosh

Clarity Care; Oshkosh (WI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement benefits

Paid time off

Paid training

Daily pay options

Job summary

Clarity Care, Inc. is seeking a Division Administrator to lead residential operations, develop high-performing teams and ensure quality, person-centered care for Members with varying abilities.

You will drive operational excellence, oversee budgets, and partner with HR to strengthen workforce development across multiple home settings. The role emphasizes strategic planning, program development, and regulatory readiness to support Members’ independence and well-being.

Qualifications

• Five years of experience in direct care services and administration of community-based programs supporting individuals with disabilities.
• Bachelor’s degree in Human Services or related field preferred; alternatives may be considered.
• Completion of the CBRF Administrator’s Course may be considered in lieu of a bachelor’s degree.
• Valid Wisconsin driver’s license and ability to meet driving standards.
• Excellent communication, relationship-building and organizational skills.

Responsibilities

• Provide leadership and operational oversight across residential group homes and programs.
• Supervise, coach and mentor Team Leads and staff; foster accountability and growth.
• Develop budgets, monitor financial performance and improve productivity and cost efficiency.
• Ensure regulatory compliance and readiness for inspections, surveys, and emergencies.
• Collaborate with HR and leadership on workforce development and engagement.
• Strategize program development and alignment with member needs and placements.

Skills

Leadership

Financial management

Operational planning

Problem-solving

Communication

Relationship-building

Organizational skills

Education

Bachelor's degree in Human Services or related field

High school diploma or equivalent with 5+ years of relevant experience

CBRF Administrator’s Course

Tools

Microsoft Office

Electronic charting systems

Job description

Division AdministratorResidential Operations | Team Leadership & Program ExcellenceClarity Care | Residential Services$ Based on Experience| Leadership Opportunity | Professional GrowthLead with Purpose. Empower Teams. Help People Thrive!Clarity Care is seeking a motivated Division Administrator to lead residential operations, develop strong teams and ensure quality, person-centered care for Members with varying abilities.Make a meaningful impact by strengthening programs, supporting employees and helping Members live fulfilling, independent lives.If you’re ready to combine your leadership experience with a mission that matters, this is an opportunity to make a lasting impact.What You’ll DoLead, Inspire & Develop High-Performing TeamsProvide leadership and operational oversight across assigned residential group homes and programs.Supervise, coach and mentor Team Leads and residential employees, building a culture of accountability, collaboration and professional growth.Support employee onboarding, training, performance management and retention initiatives.Partner with Human Resources and organizational leadership to strengthen workforce development and employee engagement.Drive Operational Excellence & Financial PerformanceOversee residential operations to ensure efficient, safe and high-quality service delivery.Develop and manage budgets, monitor financial performance and identify opportunities to improve productivity and cost efficiency.Collaborate with Scheduling and leadership teams to optimize staffing and manage overtime.Establish measurable goals, operational procedures and performance standards that support organizational success.Shape Strategy & Strengthen ProgramsContribute to strategic planning by identifying emerging needs, opportunities and challenges affecting residential services.Recommend and implement improvements that strengthen program quality, operational effectiveness and long-term sustainability.Analyze program performance, financial trends and service opportunities to support informed decision-making.Collaborate with leadership on program development, referral assessments and appropriate Member placements.Champion Quality Care & Member Well-BeingEnsure services meet applicable regulatory requirements, organizational policies and quality assurance standards.Oversee readiness for inspections, surveys, audits and emergency situations.Advocate for Member rights, dignity, independence and individualized care.Build strong relationships with Members, families, guardians, care teams, funding partners and community stakeholders.What You’ll BringWe’re looking for a strategic, compassionate and results-oriented leader who understands that strong programs begin with strong people.Proven experience leading teams and managing community-based human services programs.Strong financial management, operational planning and problem-solving skills.Ability to develop employees, manage performance and inspire accountability.Working knowledge of Wisconsin human services systems and applicable regulatory requirements.Excellent communication, relationship-building and organizational skills.Proficiency in Microsoft Office applications and electronic charting systems.A commitment to continuous improvement, person-centered care and organizational excellence.Education & ExperienceFive years of experience in direct care services and the administration of community-based programs supporting individuals with disabilities.Bachelor’s degree in Human Services or a related field preferred.Candidates with a high school diploma or equivalent and at least five years of relevant direct-care and administrative experience may also be considered.Completion of the CBRF Administrator’s Course may be considered in lieu of a bachelor’s degree.Additional RequirementsValid Wisconsin driver’s license, proof of auto insurance and ability to meet agency driving standards, where required.Ability to successfully complete required caregiver background checks.Why Join Clarity Care?At Clarity Care, leadership is more than managing programs. It’s about building strong teams, strengthening services and creating opportunities for individuals with varying abilities to live fulfilling, independent lives.We offer:Competitive compensationHealth, dental and vision insuranceRetirement benefitsPaid time offPaid trainingDaily pay optionsEmployee discountsOpportunities for professional growth and advancementBenefits are subject to applicable eligibility requirements.Be Part of Something Meaningful.Strong leadership builds exceptional teams. Exceptional teams help Members thrive.Lead with purpose. Drive meaningful change. Help people thrive.Apply today: www.claritycare.org/applyQuestions? Call 920-236-6560, ext. 1415