District-Wide Educational Tech Support Specialist

Community Consolidated School District 146; Tinley Park (IL); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Community Consolidated School District 146 seeks a District Technology Support Specialist to provide IT support for teaching and learning across the district. You will handle Help Desk tickets, document resolutions, and train staff and students on technology.

You will manage devices, networks, and classroom tech while assisting with district testing and deployment of images and profiles. A bachelor’s degree or two years of related experience is required, with preference for education-focused

Qualifications

• Bachelor’s Degree or two years related work experience.
• Experience training and assisting adults with technology preferred.
• Experience with educational technology in schools preferred.

Responsibilities

• Create, resolve, and close Help Desk tickets.
• Document troubleshooting steps for knowledge base.
• Provide staff and student technology support and training.
• Maintain and repair computers, peripherals, and network devices.
• Support district testing and manage district equipment.

Skills

Windows/macOS/iOS/ChromeOS

Microsoft 365

Google Workspace

Help Desk operations

Network & printers support

Communication skills

Training end users

Education

Bachelor’s Degree or 2 years related experience

Tools

Help Desk software

Knowledge Base

Comcast VoiceEdge

Job description

Community Consolidated School District 146 seeks a District Technology Support Specialist to provide IT support for teaching and learning across the district. You will handle Help Desk tickets, document resolutions, and train staff and students on technology.

You will manage devices, networks, and classroom tech while assisting with district testing and deployment of images and profiles. A bachelor’s degree or two years of related experience is required, with preference for education-focused