District Services Partnerships Lead

The Home Depot; Natick (MA); On-site; USD 95,000 - 120,000; Full time

Job summary

The Home Depot is seeking a District Services Manager in Massachusetts to drive Services sales growth by managing Service Providers and aligning with the Home Services organization. You will oversee sourcing, onboarding, expansion, and termination, partnering with the services operations team to ensure service standards and compliance.

This role emphasizes relationship management, field oversight, and continuous improvement through reviews, training, and performance metrics.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Minimum 3 years of related work experience.
• Preferred 4 years of leadership experience or equivalent.

Responsibilities

• Manage the lifecycle of Service Providers including sourcing, onboarding, expansion, contraction, and termination within Home Depot's services governance.
• Lead Partnership Reviews and monitor performance, ensuring compliance with service standards and SLAs.
• Support store teams in managing provider relationships and escalations; drive continuous improvement and risk mitigation.
• Attend weekly field trainings and participate in meetings to forecast and plan service delivery and calendar coordination.

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

The Home Depot is seeking a District Services Manager in Massachusetts to drive Services sales growth by managing Service Providers and aligning with the Home Services organization. You will oversee sourcing, onboarding, expansion, and termination, partnering with the services operations team to ensure service standards and compliance.

This role emphasizes relationship management, field oversight, and continuous improvement through reviews, training, and performance metrics.