District Service Manager - Power & Reliability

Concentric Power Services; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

OT opportunities

Health insurance

401K plan with company match

Paid time off

Job summary

Concentric Power Services is seeking a District Manager to cultivate long-term relationships with a defined customer group, connect with executives, and supervise Technicians across locations. The role reports to the Regional Service Manager and involves 2+ direct reports.

You will lead customer account management, drive KPI attainment, and ensure timely delivery of Concentric solutions while upholding safety standards and company policies.

Qualifications

• High School or GED diploma required; associate degree preferred.
• Proficiency in Microsoft Office including Excel, Word and PowerPoint.
• Knowledge of service and repair for forklift or other automated equipment.
• Strong communication, problem solving and analytical skills.
• Ability to organize work and work independently with limited supervision.
• Able to travel up to 75% with occasional overnight travel.

Responsibilities

• Develop long-term relationships with customers and be the primary contact.
• Hire, train, and manage direct reports including performance reviews.
• Ensure timely delivery of Concentric solutions per customer needs and objectives.
• Forecast and track KPI and P&L metrics for assigned accounts.
• Onboard and integrate new customers with sales and senior management.
• Maintain compliance with safety policies and OSHA standards.

Skills

Strong communication

Problem solving

Analytical skills

Organizational skills

Diversity & inclusion awareness

Customer relationship development

Education

High School or GED Diploma

Associate degree (two-year college/university)

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Concentric Power Services is seeking a District Manager to cultivate long-term relationships with a defined customer group, connect with executives, and supervise Technicians across locations. The role reports to the Regional Service Manager and involves 2+ direct reports.

You will lead customer account management, drive KPI attainment, and ensure timely delivery of Concentric solutions while upholding safety standards and company policies.