District Route Operations Manager

Alsco Uniforms; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, customer service, and the service team. The role reports directly to the Service Manager and requires strong leadership to drive efficiency and accountability across routes.

Responsibilities include scheduling, territory coverage, coaching drivers, handling escalations, and enforcing safety policies and DOT regulations where applicable. Travel within the branch area is expected.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Strong communication

Customer service

Conflict resolution

Leadership

Job description

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, customer service, and the service team. The role reports directly to the Service Manager and requires strong leadership to drive efficiency and accountability across routes.

Responsibilities include scheduling, territory coverage, coaching drivers, handling escalations, and enforcing safety policies and DOT regulations where applicable. Travel within the branch area is expected.