District Route Operations Leader

Alsco Inc.; New Castle (DE); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

401K with match

Medical/Dental/Vision + FSA/HSA

Life and Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in the United States is seeking a District Manager to oversee daily route operations, delivery performance, and customer service. You will manage route schedules, territory coverage, and workload distribution to maximize productivity.

Lead, coach, and develop route drivers and service team members, respond to escalated service issues, and enforce safety policies and DOT regulations where applicable.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route operations

Delivery management

Customer service

Leadership

Communication

Conflict resolution

Job description

Alsco Uniforms in the United States is seeking a District Manager to oversee daily route operations, delivery performance, and customer service. You will manage route schedules, territory coverage, and workload distribution to maximize productivity.

Lead, coach, and develop route drivers and service team members, respond to escalated service issues, and enforce safety policies and DOT regulations where applicable.