District Parts & Service Growth Leader

Kia America; Detroit (MI); Presencial; USD 99.000 - 133.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium medical/dental/vision coverage

401(k) with 100% up to 6% match

Paid time off

Descripción de la vacante

Kia America is seeking a District Parts & Service Manager to improve the Service Customer Experience and dealership profitability. You will visit dealers regularly, lead service and parts initiatives, and ensure policy compliance across districts.

The role emphasizes customer satisfaction, sales targets, and cross‑functional leadership, with travel requirements and a base in the United States. Exempt, full‑time employment with comprehensive benefits.

Formación

• Bachelor’s degree or equivalent experience required.
• Specialized OEM automotive vocational or technical training desirable.
• Wholesale and retail dealership experience desirable.
• Business consulting experience.
• Demonstrated evidence of technical aptitude via formal education or hands‑on automotive experience.
• Understanding of financial statements, budgeting, and cost management.
• Ability to negotiate and resolve owner concerns consistent with KUS policies/procedures.
• Ability to develop a business case and deliver to dealership management teams.
• Ability to lead district‑level meetings and deliver meaningful communications.

Responsabilidades

• Customer Experience: Manages and directs all District Service activities in accordance with KUS corporate and regional policies and procedures.
• Parts Sales & Marketing: Manages and directs all District Parts activities and achieves monthly/annual parts sales targets.
• Warranty: Lead all District Warranty activities.
• Training: Manages District Fixed Operations Training activities.
• Customer Care Consulting: Manages District Customer Care activities and programs.

Conocimientos

MS Office / Microsoft Suite

Verbal & written communication

Multi-project support

Driver’s license & driving record

Educación

Bachelor’s degree or equivalent experience

Descripción del empleo

Kia America is seeking a District Parts & Service Manager to improve the Service Customer Experience and dealership profitability. You will visit dealers regularly, lead service and parts initiatives, and ensure policy compliance across districts.

The role emphasizes customer satisfaction, sales targets, and cross‑functional leadership, with travel requirements and a base in the United States. Exempt, full‑time employment with comprehensive benefits.