District Operations Manager - Seattle and Portland Service Offices

Daikin Applied Americas Inc; Seattle (WA); Hybrid; USD 96,000 - 170,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

401K with employer matching

Life insurance

Disability

Holidays (paid)

Paid time off

Tuition reimbursement

Job summary

Daikin Applied Americas Inc. seeks a District Operations Manager to lead the Seattle and Portland service offices, supervising technicians and coordinating service operations to drive growth and exceptional customer service.

You will oversee safety programs, support sales through job quotations, and manage project timelines from estimation to completion, while building strong customer relationships and ensuring on-time warranty and maintenance obligations.

Qualifications

• 6+ years work experience in the commercial HVAC industry or related field.
• Experience leading a team of technicians or employees with supervisory responsibilities.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.

Responsibilities

• Oversee Technician Service team.
• Administer safety programs and ensure compliance with safety policies.
• Support sales through involvement in job quotation and estimation.
• Approve estimates for scope of work, labor hours and material content, and evaluate profit risk.
• Establish project timelines and coordinate schedules with customers.
• Manage projects, equipment/material ordering, and customer signoffs.
• Interface with customers to identify additional selling opportunities.
• Ensure maintenance contracts are fulfilled and inspections completed on time.
• Generate pull-through service and repair work on house accounts.
• Provide weekly job status, revenue, and warranty recovery reports.

Skills

Leadership

HVAC experience

Project management

Education

High school diploma or equivalent

Tools

MS Excel

Project management tools

Job description

Join the world's largest HVAC company! Daikin Applied is seeking a District Operations Manager for our Seattle and Portland Service Offices. You will have the ability to make an impact and shape your career by providing leadership and service operations oversight to the HVAC Service Technicians and Coordinator team with a company that is passionate about growth. You will have the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Flexibility to be based out of Seattle or Portland Service Office (offices are in Kent, WA and Oregon City, OR) working both in‑office and on customer job sites as needed.

Responsibilities

• Oversee Technician Service team.
• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Support sales through involvement in job quotation and estimation.
• Approve estimates for scope of work, labor hours and material content, assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager.
• Establish project timelines and meet with customers to communicate and coordinate project schedule.
• Manage projects, oversee ordering of equipment and material, and assure proper customer signoffs are secured.
• Oversee quotation of call‑in work, transactional sales, and assign Technician work as needed to ensure that quotes are delivered to customers on a timely basis.
• Interface with customer base and establish working relationships to identify additional selling opportunities.
• Ensure maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians.
• Work with the technician team to generate pull‑through service and repair work on existing house accounts.
• Manage Technician job opportunities and lead customer care initiatives.
• Work with Account Managers and District Manager to resolve customer concerns, including customer visits.
• Provide weekly job status, revenue, and warranty recovery reports.

Qualifications

• High school diploma or equivalent required.
• 6+ years work experience in the commercial HVAC industry or related field.
• Previous experience leading a team of technicians or other team of employees, with formal or informal supervisory responsibilities strongly preferred.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions preferred.
• Success in leading business units.

Benefits

• Non-logoed company vehicle with most expenses paid.
• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions.
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage.
• Short term and long term disability.
• 88 hours company paid holidays.
• 120 hours of paid time off for new employees.
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual.
• Paid sick time in accordance with the federal, state and local law.
• Paid parental leave and tuition reimbursement after 6 months of continuous service.
• Work visa sponsorship is not available for this position.

Salary

The typical annual base salary for this position ranges from $96,000 - $170,000 in the Seattle area, plus a targeted $20,000 incentive plan.

Employment Conditions

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety‑sensitive positions may require cannabis (marijuana) testing.

Company Culture

Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.