District Operations Manager – Route & Service Delivery

Alsco Inc.; Raleigh (NC); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

401K with company match

Medical, dental, vision, and FSA/HSA

Life insurance

Disability insurance

Vacation, sick time, holidays

Employee Assistance Program

Résumé du poste

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, and service team leadership from our Raleigh, NC hub. The role reports to the Service Manager and involves coaching drivers, optimizing schedules, and ensuring high-quality customer service across routes.

The successful candidate will bring 3+ years in route operations or logistics leadership, with at least 1 year in a supervisory role, strong communication, and a clean driving record.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of major violations, and must be 21 years or older.

Responsabilités

• Oversee daily execution of delivery and service routes for accurate customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize productivity.
• Lead, coach, and develop route drivers and service team members to improve performance.
• Respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce company safety policies and regulatory compliance.

Connaissances

Route operations

Delivery management

Logistics leadership

Customer service

Conflict resolution

Communication

Description du poste

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, and service team leadership from our Raleigh, NC hub. The role reports to the Service Manager and involves coaching drivers, optimizing schedules, and ensuring high-quality customer service across routes.

The successful candidate will bring 3+ years in route operations or logistics leadership, with at least 1 year in a supervisory role, strong communication, and a clean driving record.