District Operations Manager

MOHR Talent; Framingham (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

MOHR Talent is seeking a District Operations Manager to strengthen leadership, profitability, and execution across a group of high-volume service locations in Framingham, MA. You will coach location managers, analyze performance data, and build operating plans that improve results while preserving the customer experience.

The role requires hands-on leadership, the ability to travel regularly between locations, and a track record of managing multi-unit operations with P&L accountability.

Qualifications

• Proven multi-unit management experience across locations.
• Experience holding location leaders accountable for measurable results.
• Strong financial and operational understanding, including P&L and labor management.
• Demonstrated critical thinking and ability to solve complex problems.
• Hands-on leadership style with strong follow-through.
• Valid driver's license and willingness to travel between locations.

Responsibilities

• Take ownership of business performance across multiple customer-facing locations.
• Coach location managers on sales, staffing, labor, service, profitability, and team performance.
• Identify performance trends and determine why locations succeed or underperform.
• Build operating plans to improve execution without sacrificing customer experience.
• Recruit, develop, and retain strong location leaders.
• Communicate field results, risks, staffing issues, and improvement opportunities to senior leadership.

Skills

Multi-unit leadership

Accountability

P&L management

Analytical thinking

Hands-on leadership

Travel readiness

Job description

An established consumer-services organization is seeking a District Operations Manager to strengthen leadership, profitability, and operational execution across a group of high-volume service locations.

The organization is open to different industry backgrounds. The priority is finding a sharp, analytical leader who understands how to evaluate a business, ask the right questions, develop managers, and turn performance data into practical action.

What You'll Be Doing

District Operations Manager

Framingham, MA | $85,000-$105,000 Base + Benefits

An established consumer-services organization is seeking a District Operations Manager to strengthen leadership, profitability, and operational execution across a group of high-volume service locations.

The organization is open to different industry backgrounds. The priority is finding a sharp, analytical leader who understands how to evaluate a business, ask the right questions, develop managers, and turn performance data into practical action.

• Take ownership of business performance across multiple customer-facing locations.
• Coach location managers on sales, staffing, labor, service, profitability, and team performance.
• Identify performance trends and determine why individual locations are succeeding or falling behind.
• Build operating plans that improve execution without sacrificing the customer experience.
• Recruit, develop, and retain strong location leaders.
• Communicate field results, risks, staffing issues, and improvement opportunities to senior leadership.

What We're Looking For

• Successful multi-unit management experience.
• Experience holding location leaders accountable for measurable results.
• Strong financial and operational understanding, including P&L and labor management.
• Demonstrated critical thinking and the ability to solve complex people or operating problems.
• A visible, hands-on leadership style with strong follow-through.
• Valid driver's license and flexibility to travel regularly between locations.

Preferred Qualifications

• Background in automotive services or another high-volume service environment.
• Experience with geographically dispersed locations.
• Experience developing managers who were later promoted.

Why This Opportunity

• Broad ownership and autonomy within an established operation.
• Ability to shape leadership quality throughout an entire market.
• Opportunity to improve people, customer experience, and profitability simultaneously.
• Competitive compensation DOE with room for a highly accomplished candidate.

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]