District Office Manager & People Operations Lead

Pennsylvania House of Representatives, Democratic Caucus; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Pennsylvania House of Representatives, Democratic Caucus is seeking a district office manager to supervise staff, coordinate operations, and oversee constituent services. The role requires coordinating office policies, maintaining equipment and supplies, and representing the office in various district events.

The position emphasizes staff recruitment, training, performance reviews, and handling grievances while ensuring compliance with office procedures and state regulations.

Qualifications

• Bachelor's degree from accredited four-year college or university; and two to four years of related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Manage constituent communications and constituent casework
• Direct general management of the district office and district office staff, including assisting in developing and implementing office policies & procedures to ensure effective office operations
• Maintain and order inventory of district office supplies and equipment
• Ensure office equipment is operating correctly and arranges for repair of the equipment as necessary
• Assign work to other staff accordingly
• Maintain personnel files for district office staff
• Review and plan for training needs of district staff personnel; Evaluate district office staff
• May be required to represent the office and Legislator in meetings or other activities in and around the district, as required and assigned
• Assist with interviewing and hiring staff members
• Assist with training of new staff members
• Approve/disapprove staff leave requests
• Assist with performance appraisals for subordinate staff
• Address complaints, resolve problems when possible and acts as first line in grievance resolution
• Maintain accurate leave records and submit information to Human Resources
• Perform any other legislative work-related duties as assigned.

Skills

Staff supervision

Constituent communications

Office operations

Policy development

Recruiting/ interviewing

Grievance resolution

Education

Bachelor's degree (B.A.) from accredited four-year college or university

Tools

Microsoft Office Suite

Job description

Pennsylvania House of Representatives, Democratic Caucus is seeking a district office manager to supervise staff, coordinate operations, and oversee constituent services. The role requires coordinating office policies, maintaining equipment and supplies, and representing the office in various district events.

The position emphasizes staff recruitment, training, performance reviews, and handling grievances while ensuring compliance with office procedures and state regulations.