District Office Director

Pennsylvania House of Representatives

Philadelphia (Philadelphia County)

On-site

USD 57,000 - 77,000

Full time

4 days ago

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Benefits offered by this job

Paid Holidays

Paid Annual, Personal and Sick Leave

Medical, Dental, Vision and Pharmacy

SEAP

Pension/Retirement Plan (SERS)

Group Life Insurance

Sick Parental and Family Care Leave

Job summary

Pennsylvania House of Representatives is seeking a District Office Manager for the Tarik Khan district in Philadelphia. The role leads district office staff, oversees operations, and ensures efficient administration while supporting constituent services and legislative work.

The ideal candidate has a Bachelor’s degree with 2–4 years of related experience, strong MS Office skills, and the ability to communicate clearly, manage policy procedures, and work under deadlines in a collaborative team.

Qualifications

Bachelor's degree plus 2–4 years related experience or equivalent.
Strong reading, writing, editing, and communication skills.
Proficiency with MS Office and legislative software.
Ability to work under deadlines and in a team.

Responsibilities

Manage constituent communications and constituent casework.
Direct general management of the district office and staff; develop and implement office policies & procedures.
Maintain inventory of district office supplies and equipment and ensure equipment is working; arrange repairs.
Assign work and maintain personnel files for district office staff.
Oversee training needs and evaluation of district staff; participate in interviews and hiring.
Represent the office and Legislator in meetings as required; train new staff.
Approve/disapprove staff leave requests and conduct performance appraisals.
Address complaints and participate in grievance resolution; maintain accurate leave records.

Skills

Constituent communications

Staff supervision

Policy implementation

Interpersonal skills

Time management

Education

Bachelor's degree

Tools

Microsoft Office

Legislative software

Job description

About the Department

Performs a variety of management and administrative duties which may include supervising office staff and coordinating and overseeing activities of the district office staff.

This position is 100% onsite and is not eligible for Telework.

Position Duties

Manage constituent communications and constituent casework
Direct general management of the district office and district office staff, including assisting in developing and implementing office policies & procedures to ensure effective office operations
Maintain and order inventory of district office supplies and equipment
Ensure office equipment is operating correctly and arranges for repair of the equipment as necessary
Assign work to other staff accordingly
Maintain personnel files for district office staff
Review and plan for training needs of district staff personnel; Evaluate district office staff
May be required to represent the office and Legislator in meetings or other activities in and around the district, as required and assigned
Assist with interviewing and hiring staff members
Assist with training of new staff members
Approve/disapprove staff leave requests
Assist with performance appraisals for subordinate staff
Address complaints, resolve problems when possible and acts as first line in grievance resolution
Maintain accurate leave records and submit information to Human Resources
Perform any other legislative work-related duties as assigned.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from accredited four-year college or university; and two to four years of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from Members, co-workers, and the general public. Ability to detect and correct grammatical errors.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS

Ability to complete tasks in Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint) and Legislative Data Processing Center legislative software applications on a personal computer.

MENTAL ABILITIES

Ability to get along with others and work effectively as a team player. Ability to concentrate for extended periods of time. Ability to perform under strict deadlines.

Other Qualifications

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus to read and interpret documents on a computer screen.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.

Benefits

Full-time employees are eligible for: