District Manager, Retail Ops – Jacksonville/Panhandle

Sephora; Oregon; Hybrid; USD 131,000 - 146,000; Full time

Benefits offered by this job

Health insurance

401k with match

PTO & leave

Tuition reimbursement

Product discounts

Mental health resources

Job summary

Sephora is seeking a District Manager to oversee multiple stores with responsibility for sales growth, leadership development, and operational excellence. The role focuses on coaching store leaders, driving profitability, and delivering exceptional client experiences across Florida locations, including Jacksonville and the Panhandle regions.

You will work with cross-functional teams to plan events, monitor market trends, and ensure brand standards are consistently met while fostering an

Qualifications

• 5+ years leading multiple locations with a proven track record of results.
• Experience achieving sales targets and managing performance via KPI analysis and P&L.
• Strong leadership presence with inclusive, accountable teams.
• Data-driven decision making and clear communication with senior leaders.

Responsibilities

• Drive Sales Performance by analyzing KPIs and implementing growth strategies.
• Develop and inspire leaders through coaching, training, and succession planning.
• Ensure Operational Excellence with routine store visits and standards execution.
• Champion a Client-Centric culture by leveraging client insights to improve in-store experience.
• Collaborate with FSC and brand teams on events and promotions to boost traffic.
• Monitor market trends to identify opportunities and inform district plans.

Skills

Multi-Unit Leadership

KPI Analysis

P&L Ownership

Leadership Presence

Analytical Mindset

Strong Communicator

Problem Solving

Tech Proficiency

Job description

Sephora is seeking a District Manager to oversee multiple stores with responsibility for sales growth, leadership development, and operational excellence. The role focuses on coaching store leaders, driving profitability, and delivering exceptional client experiences across Florida locations, including Jacksonville and the Panhandle regions.

You will work with cross-functional teams to plan events, monitor market trends, and ensure brand standards are consistently met while fostering an