District Manager: Multi-Unit Retail Leadership

Smartstop-Self-Storage; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with employer match

Paid Time Off

Monday–Friday schedule

Job summary

SmartStop Self Storage in Charlotte, NC is seeking a District Manager to lead multiple stores, drive revenue growth, and deliver an outstanding customer experience. You will recruit, coach, and develop staff; conduct audits; manage budgets; and travel within the district to support teams and align operations with company goals.

This full-time role offers a base pay of $90,000 with a potential up to $120,000 plus quarterly bonuses, comprehensive health benefits, a 401(k) match, and a

Qualifications

• Proven leadership of multi-store teams in retail or related fields.
• Strong communication, motivational skills, and staff development.
• Ability to drive revenue while maintaining customer service standards.
• Proficient with MS Office and web-based systems.
• Willingness to travel within the district as needed.

Responsibilities

• Accountable for all district store activities and operations.
• Meet revenue goals by achieving monthly budgets.
• Conduct facility audits to ensure standards are met.
• Oversee daily staff activities and scheduling; provide feedback.
• Recruit, interview, and hire new staff members.
• Lead by example and coach teams toward a shared vision.

Skills

Leadership

Communication

Coaching

People management

Analytical thinking

MS Office

Time management

Travel readiness

Education

Bachelor’s degree preferred

Tools

CRM systems

Job description

SmartStop Self Storage in Charlotte, NC is seeking a District Manager to lead multiple stores, drive revenue growth, and deliver an outstanding customer experience. You will recruit, coach, and develop staff; conduct audits; manage budgets; and travel within the district to support teams and align operations with company goals.

This full-time role offers a base pay of $90,000 with a potential up to $120,000 plus quarterly bonuses, comprehensive health benefits, a 401(k) match, and a