District Manager - Lead Routes & Customer Growth

Alsco Inc.; Macon (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan with Company Match

Life Insurance

Disability Insurance

Vacation

Choice of Direct Deposit

Job summary

Alsco Uniforms in Macon, GA is looking for a District Manager who will meet or exceed Service goals across a district of routes. Reports to the Service Manager.

A DM may manage a service center and, if the center has more than seven routes, become a Senior DM. Responsibilities include developing a productive district, ensuring customer loyalty and outstanding service, maintaining policy adherence, driving retention and growth, and coordinating with other departments.

Qualifications

• Valid Driver’s License required.
• Clean driving record with no chargeable violations.
• Excellent English communication, both written and verbal.
• Strong time management and teamwork skills.
• Experience in route-based service is a plus.

Responsibilities

• Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
• Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
• Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
• Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity.
• Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
• Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
• Follow written and verbal instructions and perform other tasks as directed by supervision.
• A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Skills

Customer service

Route sales

Time management

Team player

Education

High School graduation or similar experience

Job description

Alsco Uniforms in Macon, GA is looking for a District Manager who will meet or exceed Service goals across a district of routes. Reports to the Service Manager.

A DM may manage a service center and, if the center has more than seven routes, become a Senior DM. Responsibilities include developing a productive district, ensuring customer loyalty and outstanding service, maintaining policy adherence, driving retention and growth, and coordinating with other departments.