District Manager

Big Brand Tire & Service; Salt Lake City (UT); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Career advancement

Paid vacation

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discounts

Job summary

Big Brand Tire & Service is seeking a District Manager to oversee 8–12 store locations, driving financial performance and developing high-performing teams. You will lead hiring, training, and performance management while ensuring safety and customer service standards.

Travel regularly and spend significant time on-site as needed to meet targets. Applicants should have 5+ years in automotive repair and retail sales with management experience, strong tire knowledge, and proven leadership

Qualifications

• 5+ years of experience in automotive repair and retail sales, including management experience.
• Strong knowledge of tires and tire-related services and mechanical repairs.
• Proven leadership in training, coaching, and motivating teams.
• Excellent customer service and communication skills with integrity.

Responsibilities

• Oversee 8–12 store locations and execute company initiatives.
• Lead hiring, training, and performance management of store staff.
• Drive EBITDAR, sales, and customer service metrics.
• Maintain safe and compliant environments for employees and customers.
• Resolve customer complaints promptly and professionally.
• Manage inventory and overall operational efficiency across stores.
• Coach district managers to support development and career progression.

Skills

Leadership

Customer service

Communication

Training and coaching

Multi-tasking

Tools

Excel

Word

PowerPoint

Google Suite

Job description

Position Summary As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Key Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store-level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium-sized groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on-site as needed
• Valid in-state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.