District Manager

Big Brand Tire & Service; Pleasanton (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Career advancement opportunities

Paid vacation and holidays

Medical, dental, and life insurance

Vision, voluntary life, and accident保险

401(k) with company match

Employee discounts and perks

Job summary

Big Brand Tire & Service seeks an experienced District Manager to oversee 8–12 store locations, driving financial performance and team development. You will lead hiring, training, and performance management while ensuring top customer service and safety standards.

You will drive EBITDAR, sales and service metrics, manage inventory, and mentor store leaders to build a high-performing network across California. Regular travel and on-site presence are required.

Qualifications

• 5+ years of automotive repair and retail sales management experience.
• Strong knowledge of tires and related services.
• Proven leadership and team development skills.
• Excellent customer service, communication and integrity.
• Proficient in MS Office and Google Workspace.
• Willingness to travel and spend significant time on-site.

Responsibilities

• Conduct weekly service center assessments to identify improvement areas.
• Lead hiring, training and performance management of store staff.
• Drive targets for EBITDAR, sales and customer service metrics.
• Ensure a safe and compliant environment for employees and customers.
• Manage customer complaints to resolution in a timely, professional manner.
• Oversee inventory management and cross-store operational efficiency.
• Coach and mentor store managers and teams for development.

Skills

Tire knowledge

Leadership

Customer service

MS Office / Google Suite

Communication

Travel readiness

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Google Suite

CRM tools

Job description

Position Summary

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Description

District Manager

Position Summary

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store-level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium-sized groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on-site as needed
• Valid in-state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.