District Manager

Big Brand Tire Co.; Pleasanton (CA); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

Bonuses

Vacation and holidays

Insurance

401(k)

Resumo da oferta

Big Brand Tire & Service is seeking a District Manager to oversee 8–12 store locations, driving financial performance and leading high-performing teams. You will ensure efficient operations, strong customer service, and adherence to safety standards, while traveling as needed and maintaining a driver’s license.

The role requires 5+ years in automotive repair/retail sales with management experience and strong leadership and communication skills.

Qualificações

• 5+ years of experience in automotive repair and retail sales, including management experience.
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable.
• Demonstrated leadership skills with experience in training, coaching, and motivating teams.
• Excellent customer service and communication skills, with a high level of personal integrity.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite.
• Comfortable speaking and presenting in small to medium-sized groups.
• Ability to manage multiple priorities and perform well under pressure.
• Willingness to travel regularly and spend significant time on-site as needed.
• Valid in-state driver’s license and insurability under company vehicle policy.

Responsabilidades

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement.
• Lead hiring, training, and performance management of store-level staff.
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics.
• Ensure a safe and compliant environment for employees and customers.
• Manage customer complaints to resolution in a timely and professional manner.
• Oversee inventory management and operational efficiency across all stores.
• Coach and mentor store managers and team members to support their development and career progression.

Conhecimentos

Leadership

Staff management

Customer service

Excel

Ferramentas

Microsoft Excel

Google Suite

PowerPoint

Descrição da oferta de emprego

District Manager

About Us Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. In the past five years, we’ve experienced significant growth, bringing several well-known tire brands under one roof—all united by our commitment to fast, friendly service for both customers and team members. We believe in investing in our people, promoting from within, and offering real opportunities for career growth.

Position Summary As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Key Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store-level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium-sized groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on-site as needed
• Valid in-state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary: $90K–$130K annually, plus monthly bonuses
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.