District Manager

Reit Tv; Pasadena (CA); On-site; USD 128,000 - 150,000; Full time

Benefits offered by this job

401(k) with match

Stock program

Healthcare coverage

Paid time off

Relocation opportunities

Mon-Fri schedule

Job summary

Reit Tv is seeking a dynamic leader to recruit, coach and retain a high-performing front-line team, delivering superior customer service and sales excellence while maintaining operational standards across properties.

You will manage audits, vendor relations, and asset maintenance, ensuring a welcoming environment for customers and strong retention through analytics-driven strategies. Expect a Monday–Friday schedule with growth opportunities nationwide.

Qualifications

• Experience leading non-exempt teams in retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Weekend availability by telephone; 6 work weekends per year during peak season
• Relocation ability for growth and opportunities

Responsibilities

• Lead and develop a customer-facing front-line team to deliver exceptional service and sales results
• Provide coaching on customer service and sales strategies and maintain effective communication
• Oversee operations including repairs, vendor management, cleanliness, and safety standards
• Drive analytics to identify trends and implement district-wide growth strategies
• Coordinate relocation opportunities and promote internal advancement across the U.S.

Skills

Leadership

Team development

Coaching

Customer service

Communication

Analytics

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team

• Recruit, motivate and retain a dedicated team of customer facinghourlyfront-lineemployees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS

• $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
• Second year bonus potential increase to $20,000 performance-based bonus
• Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans - we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications & Expectations

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 6 work weekends (Saturday or Sunday, not both) per year required during peak season
• Occasional travel required to other markets for support