District Manager

Reit Tv; Fremont (CA); Hybrid; USD 132,000 - 140,000; Full time

Benefits offered by this job

Company stock program with dividends

Healthcare program

401(k) with employer match

Paid time off

Mon-Fri work schedule

Job summary

Reit Tv is seeking a driven leader to recruit, develop and manage a customer-facing team in Fremont. You will coach staff on service and sales, uphold brand standards, and oversee maintenance, audits and vendor relationships.

Grow the business through analytics, communicate across teams, and ensure a safe, welcoming environment for customers on a Monday–Friday schedule. Relocation may be offered as growth opportunities arise.

Qualifications

• Demonstrated leadership in building and retaining teams in retail/service.
• Strong communication, time management and customer service focus.
• Relocation willingness for growth and promotional opportunities.

Responsibilities

• Lead and develop a front-line team of customer-facing staff.
• Coach on service, sales strategy and operational standards.
• Manage assets, audits and safety compliance with vendors.
• Address inquiries promptly and maintain a welcoming environment.

Skills

Leadership

Customer service

Communication

Time management

Sales mindset

Relocation willingness

Weekend availability

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS

• $135,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
• --- Second year bonus potential increase to $20,000 performance-based bonus
• --- Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans - we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications & Expectations

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 5 work Saturday's per year required during peak season