District Maintenance Manager

The Community Builders, Inc.; Minnesota; On-site; USD 65,000 - 85,000; Full time

Job summary

The Community Builders, Inc. is seeking a District Service Manager responsible for overseeing maintenance operations across a portfolio of up to 1,500 units in Minnesota. This role involves leading teams, ensuring compliance with safety standards, and managing financial aspects of property maintenance. Ideal candidates will have extensive property management experience, strong communication skills, and a commitment to excellence in customer service.

Benefits

Medical, dental, and vision insurance

Paid holidays and PTO

403(b) retirement plan with company match

Employee Assistance Program

Qualifications

• Strong work ethic and trustworthy character.
• Proven leadership in employee development.
• Willingness to obtain certifications within 6 months.

Responsibilities

• Oversee maintenance operations for up to 1,500 units.
• Lead maintenance teams, ensuring compliance with standards.
• Assist in financial controls including budgeting and capital planning.

Skills

Communication

Interpersonal

Detail-oriented

Problem-solving

Customer service

Education

At least 4 years of multi-site, multi-family property management experience

5+ years of hands-on experience in plumbing, HVAC, carpentry, electrical, and appliance repairs

Industry certifications preferred (NAHMS, CAMT, OSHA, HVAC, etc.)

Tools

Yardi

Microsoft Office Suite

Job description

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. This is an exciting opportunity with TCB taking on 3,500 units across 50 properties in Minneapolis and St. Paul, Minnesota.

Position Description:

Under the supervision of the Portfolio Operations Manager and Community Managers, the District Service Manager (DSM) will oversee maintenance operations across a portfolio of up to 1,500 units. The DSM will lead maintenance teams, ensure compliance with TCB's SOPs, and develop team members.

Essential Functions:

1. Oversee maintenance operations including preventive maintenance, service orders, unit turns, inspections, and shop compliance. Promote safety and environmental standards. Conduct property visits to support staff.
2. Lead and mentor Service Managers and Technicians, fostering a resident-focused culture. Coordinate training and participate in talent management activities.
3. Assist in financial controls, including budgeting, expenditure reviews, and capital planning. Identify short-term capital needs.
4. Develop scopes of work, solicit bids, and coordinate contracts for capital projects and vendor services.
5. Manage strategy for REAC and NSPIRE inspections, coordinate pre-inspections, and develop repair plans. Maintain knowledge of standards and train staff accordingly.
6. Onboard new developments by understanding building needs, setting up preventive maintenance, and managing warranties and team onboarding.

Knowledge, Skills, and Abilities:

• Strong work ethic and trustworthy character.
• Excellent written and verbal communication skills.
• Interpersonal skills to influence and build relationships.
• Detail-oriented with multitasking ability in a fast-paced environment.
• Business acumen including trend analysis, budgeting, and financial statements.
• Customer service excellence and creating a customer-focused culture.
• Problem-solving and quantitative skills.
• Availability for on-call support.

Education & Experience:

• At least 4 years of multi-site, multi-family property management experience.
• Knowledge of affordable housing, HUD-REAC inspections, and compliance.
• Proven leadership in employee development.
• 5+ years of hands-on experience in plumbing, HVAC, carpentry, electrical, and appliance repairs.
• Budget management, vendor negotiations, and contractor oversight skills.
• Proficiency in Yardi and Microsoft Office Suite.
• Industry certifications preferred (NAHMS, CAMT, OSHA, HVAC, etc.).
• Willingness to obtain certifications within 6 months.
• Knowledge of tools, PPE, and SDS standards.

Benefits:

• Medical, dental, and vision insurance.
• Paid holidays and PTO.
• Health Savings Accounts, Life & Disability Insurance.
• 403(b) retirement plan with company match.
• Flexible spending accounts and additional insurances.
• Employee Assistance Program.

The Community Builders is an equal opportunity employer. Please note that this job posting is active and the position is available.