District I Administrative Associate II — Public Service Support

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

The North Carolina Department of Transportation is seeking an Administrative Associate II to provide administrative support to District 1 and Resident Engineers’ offices. You will prepare documents, manage records, and handle communications with engineers, the public, and internal teams.

Your role includes processing invoices, maintaining files, and using SharePoint and HICAMS for documentation. Strong customer service and accuracy are essential for success in this position.

Qualifications

• High school diploma or GED and one year of administrative experience, or an equivalent combination of education and experience.
• Strong customer service experience and ability to communicate clearly.
• Experience with Microsoft Office programs (Outlook, Word, Excel) and data entry accuracy.

Responsibilities

• Prepare documents and correspondence for projects.
• Enter documents, reports, and samples into Microsoft SharePoint and HICAMS.
• Process office purchasing and invoices.
• Answer calls, scan files, file and maintain records.
• Assist the public via email, phone, or walk-in contact and support supervisors with clerical tasks.

Skills

Customer service

Microsoft Office

Communication

Data entry

Education

High school diploma or GED

Tools

SAP

Ariba

SharePoint

Hicams

Microsoft Office (Outlook, Word, Excel)

Job description

The North Carolina Department of Transportation is seeking an Administrative Associate II to provide administrative support to District 1 and Resident Engineers’ offices. You will prepare documents, manage records, and handle communications with engineers, the public, and internal teams.

Your role includes processing invoices, maintaining files, and using SharePoint and HICAMS for documentation. Strong customer service and accuracy are essential for success in this position.