District Field Operations Lead - Client Success

ALLY WASTE SERVICES LLC; SeaTac (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Pet insurance

Room to grow quickly

Job summary

Ally Waste Services LLC is seeking a District Manager to own the success of your district, overseeing service delivery across apartment communities and leading a team of Service Valets on-site. It’s equal parts field leadership and relationship management as you spend time with your team and clients.

This role builds a strong team culture, accountability, and consistent execution to earn client trust over time, with frequent on-site work and travel across properties.

Qualifications

• Proven experience leading a team in a field operations, service, or facilities environment.
• Strong communication skills - you're comfortable building relationships with both frontline workers and property management clients.
• Highly organized and self-directed; able to manage competing priorities across multiple sites without losing the details.
• Valid driver's license with a clean driving record.
• Comfortable spending significant time in the field daily.

Responsibilities

• Oversee service delivery across your assigned district, ensuring nightly valet trash and recycling pickups are completed correctly and on time.
• Recruit, hire, onboard, and develop your team of Service Valets.
• Conduct regular property inspections to verify service quality and resident and valet compliance.
• Provide on-call support to your team and communities as needed.
• Build and maintain strong working relationships with property managers through regular site visits and prompt communication.
• Proactively identify and resolve service issues before they become client concerns.
• Ensure daily delivery of valet reports to designated property staff.
• Coach and develop your team members, identifying growth opportunities and providing regular feedback.
• Maintain accurate records across customer, associate, and operational reporting.
• Support new community launches including container distributions and onboarding coordination.
• Drive to properties within your district and to the inventory warehouse as needed.
• Uphold and promote all safety policies; report incidents thoroughly and promptly.

Skills

Team leadership

Communication

Organization

Field operations

Driver's license

Job description

Ally Waste Services LLC is seeking a District Manager to own the success of your district, overseeing service delivery across apartment communities and leading a team of Service Valets on-site. It’s equal parts field leadership and relationship management as you spend time with your team and clients.

This role builds a strong team culture, accountability, and consistent execution to earn client trust over time, with frequent on-site work and travel across properties.