District Account Manager

Factor Search; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

Factor Search is seeking a District Account Manager to develop and maintain customer relationships, drive sales growth, and provide technical support across the assigned territory. The role emphasizes a hands-on approach and frequent travel to support customers in the chemical and wastewater treatment sectors.

The ideal candidate will have 5+ years in wastewater treatment sales or technical service, with strong knowledge of plant operations and experience in industrial markets.

Qualifications

• Minimum of 5 years of experience in the wastewater treatment industry, with a focus on customer accounts, sales, or technical service.
• Demonstrated knowledge of wastewater treatment processes and plant operations.
• Experience serving customers in industrial markets (food & beverage, mining, oil & gas, manufacturing).

Responsibilities

• Develop and execute strategic sales plans for new and existing customers to achieve revenue and growth objectives.
• Build and maintain long-term relationships with key customer stakeholders, including plant managers and facility executives.
• Provide on-site and virtual technical support by identifying customer challenges, developing solutions, and escalating issues when appropriate.
• Assist customers with equipment repairs, maintenance, and troubleshooting to ensure the successful operation of chemical and equipment programs.
• Analyze treatment systems and operational data to identify opportunities for improvement and provide clear, written recommendations to optimize customer performance.
• Deliver customer training on products, including proper product application, equipment operation, and troubleshooting procedures.
• Promote and support products, innovations, and technologies within assigned accounts to strengthen customer relationships and expand business opportunities.
• Maintain regular communication with customers to monitor satisfaction, address concerns, and identify additional business opportunities.
• Travel throughout the assigned territory as needed to meet with customers, provide technical support, and develop new business.
• Maintain a valid driver’s license and a clean driving record.

Skills

Sales experience

Account management

Technical support

Travel readiness

Customer relationship

Education

Bachelor's degree in Chemistry, Biology, Environmental Science, or related field

Tools

Microsoft Office

Job description

We are recruiting for multiple candidates across different locations on behalf of a growing organization for a District Account Manager. We are seeking an experienced sales professional with a strong background in the chemical industry, wastewater treatment, or a related field.

The successful candidate will be responsible for developing and maintaining customer relationships, driving sales growth, and delivering exceptional technical and customer support. This role requires a hands-on approach, strong problem-solving skills, and the ability to travel throughout the assigned region to support both current and prospective customers.

Essential Job Functions – Sales & Service

• Develop and execute strategic sales plans for new and existing customers to achieve revenue and growth objectives.
• Partner with current and prospective customers to understand their operational needs and identify opportunities for continuous improvement, innovation, and sales growth.
• Build and maintain strong, long-term relationships with key customer stakeholders, including plant managers, facility executives, and other decision-makers.
• Provide on-site and virtual technical support by identifying customer challenges, developing solutions, and escalating issues when appropriate.
• Assist customers with equipment repairs, maintenance, and troubleshooting to ensure the successful operation of chemical and equipment programs.
• Analyze treatment systems and operational data to identify opportunities for improvement and provide clear, written recommendations to optimize customer performance.
• Deliver customer training on products, including proper product application, equipment operation, and troubleshooting procedures.
• Promote and support products, innovations, and technologies within assigned accounts to strengthen customer relationships and expand business opportunities.
• Maintain regular communication with customers to monitor satisfaction, address concerns, and identify additional business opportunities.
• Travel throughout the assigned territory as needed to meet with customers, provide technical support, and develop new business.
• Maintain a valid driver’s license and a clean driving record.

Basic Qualifications

• Minimum of 5 years of experience in the wastewater treatment industry, with a strong focus on customer accounts, sales, or technical service.
• Demonstrated technical knowledge of wastewater treatment processes and plant operations.
• Experience supporting customers in industries such as food and beverage, mining, oil and gas, manufacturing, or other industrial markets.
• Must reside in the North-East, South-East or Pacific North West, or be willing to relocate.

Preferred Qualifications

• 5–10 years of experience selling chemical solutions, water treatment products, or related industrial services.
• Strong technical and consultative sales skills with a proven ability to identify customer needs and develop effective solutions.
• Advanced proficiency with Microsoft Office Suite.
• Bachelor’s degree in Chemistry, Biology, Environmental Science, or a related field.

Working Conditions & Physical Requirements

• Approximately 50% travel throughout the assigned territory.
• Regularly required to use hands and fingers to handle, feel, or operate objects, tools, equipment, and controls, as well as reach with hands and arms.
• Frequently required to stand, walk, talk, and hear while performing job duties.
• May occasionally be required to lift and/or move objects of varying weights.
• Ability to work in and around industrial and wastewater treatment facilities as required.