Distributor Growth & Solutions Specialist

Fairbanks Scales; Olathe (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Fairbanks Scales Inc. is seeking a Distribution Sales Specialist to act as the primary contact for distributors, develop new customers, and promote the Fairbanks product line through targeted campaigns and consultative selling.

The role involves evaluating opportunities, negotiating pricing, coordinating with internal teams, and ensuring on-time shipments and warranty resolutions. Travel may be required, and a strong emphasis on customer service and relationship building is essential.

Qualifications

• Bachelor's degree in Sales, Marketing or Business or equivalent experience required.
• Minimum of two (2) years customer service and/or sales experience in an office setting is required.
• Fluency in Spanish is preferred

Responsibilities

• Serve as the primary contact for assigned accounts, including sales and service personnel.
• Develop potential customers to grow the distribution customer base.
• Promote and sell the Fairbanks product set through consultative sales and campaigns.
• Evaluate customer opportunities, communicate solutions, and attain sales goals.
• Negotiate pricing and present proposals to fulfill customer needs.
• Follow up calls to confirm objectives were met with distributors.
• Define custom solutions requests with the distribution network and coordinate with internal teams.
• Coordinate shipments with customers and freight partners.
• Address warranty and quality issues per policies.
• Maintain daily call volumes to meet metrics.
• Coordinate distributor engagement across departments.
• Deliver training to the distribution network via phone, video, or in-person.
• Track engagement plans and improve distributor sales performance.
• Complete required training and uphold company policies.

Skills

Excellent communication skills

Excellent problem-solving skills

Excellent customer service skills

Negotiation skills

Microsoft Office proficiency

Education

Bachelor's degree in Sales, Marketing or Business or equivalent experience

Tools

Microsoft Office (Excel/Word/Outlook/PowerPoint)

Job description

Fairbanks Scales Inc. is seeking a Distribution Sales Specialist to act as the primary contact for distributors, develop new customers, and promote the Fairbanks product line through targeted campaigns and consultative selling.

The role involves evaluating opportunities, negotiating pricing, coordinating with internal teams, and ensuring on-time shipments and warranty resolutions. Travel may be required, and a strong emphasis on customer service and relationship building is essential.