Distribution Operator II: SCADA & Outage Response

Entergy; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Entergy Arkansas, LLC is seeking a Dist Operator II to operate and control the electric distribution system, ensuring safe and reliable switching, configuration, and monitoring. The role requires hands-on problem solving and coordination with field crews to restore outages.

Onsite work in Little Rock, AR, with responsibilities spanning OMS operations, SCADA monitoring, and emergency procedures to maintain continuous service for customers.

Responsibilities

• Maintain OMS: assign trouble work to appropriate personnel; prioritize outages to optimize available resources; manage the after-hours call out process; enter and reflect outage information in the OMS; provide Entergy support personnel and customers with timely and accurate restoration information.
• Troubleshoot System: aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems; provide troubleshooting support for field responders; analyze and act promptly in cases of system disturbance to restore normal configuration.
• Switching: direct field personnel and/or disable/enable reclosing devices via SCADA; write, review, and approve planned switching procedures; develop and implement contingency switching plans to restore outages; coordinate large switching projects involving substation and distribution line resources.
• Customer Service/Teamwork: interact with Operations Center personnel; maintain relationships with other operations centers and service center personnel; provide customer service in restoring outages; monitor weather tools and alert affected personnel regarding severe conditions.
• Monitor SCADA systems and respond to alarms; inform, log, and carry out alarm corrections.
• Capable of initiating/completing work orders; provide information to field inquiries; update CCS/SAISO for outage-related scenarios; address emergency lines.
• Provide feedback to Data Maintenance Support regarding changes or missing devices in OMS.
• Initiate and/or restore system emergencies including load shed and blackstart operations.

Job description

Entergy Arkansas, LLC is seeking a Dist Operator II to operate and control the electric distribution system, ensuring safe and reliable switching, configuration, and monitoring. The role requires hands-on problem solving and coordination with field crews to restore outages.

Onsite work in Little Rock, AR, with responsibilities spanning OMS operations, SCADA monitoring, and emergency procedures to maintain continuous service for customers.