Dist Operator II

Entergy; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Entergy Arkansas, LLC is seeking a Dist Operator II to operate and control the electric distribution system, ensuring safe and reliable switching, configuration, and monitoring. The role requires hands-on problem solving and coordination with field crews to restore outages.

Onsite work in Little Rock, AR, with responsibilities spanning OMS operations, SCADA monitoring, and emergency procedures to maintain continuous service for customers.

Responsibilities

• Maintain OMS: assign trouble work to appropriate personnel; prioritize outages to optimize available resources; manage the after-hours call out process; enter and reflect outage information in the OMS; provide Entergy support personnel and customers with timely and accurate restoration information.
• Troubleshoot System: aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems; provide troubleshooting support for field responders; analyze and act promptly in cases of system disturbance to restore normal configuration.
• Switching: direct field personnel and/or disable/enable reclosing devices via SCADA; write, review, and approve planned switching procedures; develop and implement contingency switching plans to restore outages; coordinate large switching projects involving substation and distribution line resources.
• Customer Service/Teamwork: interact with Operations Center personnel; maintain relationships with other operations centers and service center personnel; provide customer service in restoring outages; monitor weather tools and alert affected personnel regarding severe conditions.
• Monitor SCADA systems and respond to alarms; inform, log, and carry out alarm corrections.
• Capable of initiating/completing work orders; provide information to field inquiries; update CCS/SAISO for outage-related scenarios; address emergency lines.
• Provide feedback to Data Maintenance Support regarding changes or missing devices in OMS.
• Initiate and/or restore system emergencies including load shed and blackstart operations.

Job description

Job Summary/Purpose

Responsible for the safe and reliable operation and control of the electric distribution system including all aspects of switching, system configuration, and system monitoring.

Job Duties/Responsibilities

• Maintain OMS: Assign incoming trouble work to appropriate personnel; prioritize outages to optimize available resources; manage the after-hours call out process; enter and reflect outage information in the OMS as well as provide Entergy support personnel and customers with timely and accurate restoration information.
• Troubleshoot System: Aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems including providing troubleshooting support for field responders. Analyze and act promptly in cases of system disturbance so that the system can be restored to a normal configuration.
• Switching: Direct field personnel and/or disable/enable reclosing devices via SCADA. Write, review, and approve planned switching procedures. Develop and implement contingency switching plans to restore customer outages on the distribution substation and line system both remotely and field devices. Coordinate large switching projects involving substation and distribution line resources.
• Customer Service/Teamwork: Interacts with Operations Center personnel and maintains working relationships with other operations centers and service center personnel. Demonstrate sound internal and/or external customer service in the execution of restoring outages. Recognize and alert others for the need of additional operations center/local office resources to handle outage response. Monitor/make use of all-weather tools and alerting affected personnel regarding the potential for severe conditions.
• Monitor SCADA systems and respond appropriately to alarms including contacting the correct personnel to inform, log and carry out alarm corrections.
• Capable of initiating/completing work orders, providing information to field inquiries and updating CCS/SAISO for situations involving outage related scenarios; Answer and address emergency line.
• Provide feedback to Data Maintenance Support personnel regarding changes, missing devices, incorrect predictions, etc., in OMS.
• Initiate and/or restore system emergencies including load shed (automatic or manual) and blackstart operations.

PS Job Title

Dist Operator II

Work Place Flexibility

Onsite

Legal Entity

Entergy Arkansas, LLC

Job Summary/Purpose

Responsible for the safe and reliable operation and control of the electric distribution system including all aspects of switching, system configuration, and system monitoring.

Job Duties/Responsibilities

• Maintain OMS: Assign incoming trouble work to appropriate personnel; prioritize outages to optimize available resources; manage the after-hours call out process; enter and reflect outage information in the OMS as well as provide Entergy support personnel and customers with timely and accurate restoration information.
• Troubleshoot System: Aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems including providing troubleshooting support for field responders. Analyze and act promptly in cases of system disturbance so that the system can be restored to a normal configuration.
• Switching: Direct field personnel and/or disable/enable reclosing devices via SCADA. Write, review, and approve planned switching procedures. Develop and implement contingency switching plans to restore customer outages on the distribution substation and line system both remotely and field devices. Coordinate large switching projects involving substation and distribution line resources.
• Customer Service/Teamwork: Interacts with Operations Center personnel and maintains working relationships with other operations centers and service center personnel. Demonstrate sound internal and/or external customer service in the execution of restoring outages. Recognize and alert others for the need of additional operations center/local office resources to handle outage response. Monitor/make use of all-weather tools and alerting affected personnel regarding the potential for severe conditions.
• Monitor SCADA systems and respond appropriately to alarms including contacting the correct personnel to inform, log and carry out alarm corrections.
• Capable of initiating/completing work orders, providing information to field inquiries and updating CCS/SAISO for situations involving outage related scenarios; Answer and address emergency line.
• Provide feedback to Data Maintenance Support personnel regarding changes, missing devices,