Distribution Operations Support Specialist

Consulting Solutions; Plainfield (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Consulting Solutions seeks an intermediate Work Management Specialist to provide technical, analytical, and work management support for Distribution, Customer Experience & Services. The role emphasizes safety, reliability, storm restoration, and cost management while delivering exceptional customer service.

Responsibilities include coordinating with internal/external stakeholders, maintaining reports, and using Microsoft Office tools for communications and documentation.

Qualifications

• Provides technical, analytical and work management support for Distribution, Customer Experience & Services.
• Produces accurate and timely work results supporting safety, reliability, storm restoration and cost management.
• Utilizes standard processes and independent judgment to complete tasks.

Responsibilities

• Maintains excellent customer service to operations, management, and customers.
• Uses tools/systems to communicate reliability details to external customers.
• Ensures availability during normal hours and storm restoration after hours.

Skills

Customer service

Communication

Analytical thinking

Time management

Problem solving

Team collaboration

Education

Tools

Microsoft Office

Outage management tools

Time management software

Job description

Consulting Solutions seeks an intermediate Work Management Specialist to provide technical, analytical, and work management support for Distribution, Customer Experience & Services. The role emphasizes safety, reliability, storm restoration, and cost management while delivering exceptional customer service.

Responsibilities include coordinating with internal/external stakeholders, maintaining reports, and using Microsoft Office tools for communications and documentation.