Distribution Center Team Lead – Safety, SOPs & Process Coach

National MS Society; Reno, Northern (NV, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

The National MS Society is seeking a Distribution Center Lead to manage the day-to-day functions of a DC team, ensuring SOP adherence, safety and efficiency across operations. This role serves as the technical go-to for SOPs, safety and productivity within the team.

Responsibilities include hands-on team guidance, onboarding and coaching, driving safety and quality metrics, and supporting process improvements. Experience with forklift operations and AS400 reporting is preferred.

Qualifications

• Demonstrated problem-solving, decision making, prioritization and critical thinking skills.
• Full understanding of all aspects of department (work flow, staffing) and ability to manage production work flow.
• Well organized, detail oriented, and able to meet scheduled deadlines; able to prioritize work from multiple sources & adjust to fluctuating workload.
• Excellent interpersonal, motivational skills and positive attitude.

Responsibilities

• Provide daily hands-on support and direction for the team in their general warehouse duties, in training, onboarding and SOP education/adherence and ongoing coaching and mentoring to develop team members.
• Drive compliance with safety, quality and productivity goals in support of warehouse leadership team objectives.
• Provide recommendations on process improvement and assists in implementation.
• Pull data and runs reports from AS400 as needed.
• Other duties/projects as required by Distribution Center Supervisor

Skills

Team leadership

Safety compliance

Problem solving

Prioritization

Communication

Education

High School diploma

Tools

Forklift operation

AS400 reporting

Job description

The National MS Society is seeking a Distribution Center Lead to manage the day-to-day functions of a DC team, ensuring SOP adherence, safety and efficiency across operations. This role serves as the technical go-to for SOPs, safety and productivity within the team.

Responsibilities include hands-on team guidance, onboarding and coaching, driving safety and quality metrics, and supporting process improvements. Experience with forklift operations and AS400 reporting is preferred.