Distribution Center Supervisor

Watts Water; Spindale (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Watts Water is seeking a DC Supervisor to lead the daily operations of the warehouse and production areas in Spindale, NC, ensuring efficiency, accuracy, and safety compliance. You will supervise 25+ direct reports and drive continuous improvement while aligning with management on schedules and costs.

Qualifications include an associate degree and at least 3 years of supervisory experience; strong data analysis, MS Office proficiency, and knowledge of SAP and Lean practices are preferred.

Qualifications

• Associate's degree in Supply Chain, Operations, Engineering, Business or equivalent experience.
• Minimum 3 years supervisory experience in distribution, warehousing, or manufacturing.
• Strong interpersonal and communication skills with ability to influence at all levels.
• Solid understanding of supply chain, sales, and financial processes.
• Strong analytical and data-driven decision-making skills.
• Proven ability to build, develop, and mentor high-performing teams.
• Proficient in Microsoft Office; SAP experience preferred.
• Understanding of applicable laws, codes, policies and safety practices.
• Must pass background checks and pre-employment testing.

Responsibilities

• Plans layout of warehouse and storage areas considering turnover, size, and weight.
• Advises on care and handling of items; determines methods and equipment for storage and shipping.
• Reviews records for accuracy and compliance; assesses stock levels.
• Manages production and warehouse efficiency to meet schedules and delivery goals.
• Establishes production and quality standards, budgets, and cost metrics.
• Ensures SOPs/Work instructions are followed to improve efficiency.
• Trains and directs employees; delivers coaching or corrective actions as needed.
• Maintains daily management boards to control production and communicate results.
• Tracks KPIs; seeks continual improvements across production and warehouse.
• Collaborates with customers to understand needs and concerns; supports OTIF targets.

Skills

Interpersonal communication

Analytical thinking

Leadership

Safety awareness

Education

Associate's degree in Supply Chain, Operations, Engineering, or Business

Tools

Microsoft Office

SAP

Lean manufacturing

Job description

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

As the DC Supervisor, you will lead and oversee the daily operations of the warehouse and production areas, ensuring efficiency, accuracy, and compliance with company policies and safety regulations, with a Continuous Improvement mindset. Under the guidance of the Distribution Center Manager, you will supervise a team of 25+ direct reports, providing guidance, training, and performance management.

This role is on-site in Spindale, NC.

Primary Job Duties and Responsibilities

• Plans layout of warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Advises employees on care and preservation of items received, stored, and shipped. Determines methods and use of equipment in handling, storing, maintaining, and shipping stock, and related tasks.
• Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
• Accountable for managing overall and individual/cell level production and warehouse efficiency to ensure daily prioritized production schedules, quality, and timely delivery of products, taking into consideration short term/long term production requirements.
• Establish production and quality control standards, budgets, and cost efficiency metrics in collaboration with management.
• Ensures that standardized work procedures, SOPs/Work instructions are followed properly to improve efficiency of warehouse and assembly operations.
• Selects, trains, and directs employees according to standard Watts Water practices, offering coaching/mentoring or corrective action when appropriate.
• Fully responsible for ensuring that any disciplinary actions issued due to attendance, performance, or any other non-compliance reason to the pre-established policies and procedures are well documented.
• Tracks, maintains and looks for ways to improve key performance measures throughout the production environment.
• Maintains tier daily management visual boards to effectively control production, resolve problems, and communicate results.
• Procures feedback and establishes frequent communication with customers to understand needs and concerns.
• Ensures labor and machine capacities to accomplish production schedules and meet efficiency goals.
• Leads the effort in safety compliance, improvement and promoting awareness in accordance with company safety requirements and guidelines.
• Responds to line down issues and provides leadership to root cause analysis and corrective action plan execution.
• Work with production scheduler to ensure all productivity metrics such as OTIF (On-Time-in-Full) and past dues are performing at or better than pre-established targets.
• Works with the quality department to keep scrap under control.
• Responsible for cross training the staff so direct reports are interchangeable in each assembly/warehouse area.
• Works with management to implement/develop a Lean Manufacturing system in all production and warehouse areas including but not limited to, 5S, Standard Work, Tier Daily Management, Error Proofing, Kaizen, Root Cause Analysis.

Required Qualifications

• Associate's degree in Supply Chain, Operations, Engineering, Business, or equivalent experience.
• Minimum 3 years of supervisory experience in distribution, warehousing or manufacturing environment.
• Strong interpersonal and communication skills with the ability to influence at all levels.
• Solid understanding of supply chain, sales, and financial processes.
• Strong analytical and data-driven decision-making skills.
• Proven ability to build, develop, and mentor high-performing teams.
• Proficient in Microsoft Office.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• SAP experience
• Understanding of LEAN business practices

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedu