Distribution Center Supervisor

Watts Water Technologies; Franklin (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical & dental coverage

Retirement benefits

Paid holidays & PTO

Professional development

Employee discounts

Fitness reimbursements

Education reimbursement

Job summary

Watts Water Technologies in Franklin, NH, is seeking a Warehouse Supervisor to oversee daily warehouse operations, staff coaching, and inventory control within a distribution environment. You will drive safety, quality, and efficiency while managing short-term performance and continuous improvement initiatives.

The role requires a Bachelor’s or equivalent experience with 7+ years in leadership, strong ERP knowledge, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in a related field with 7+ years of leadership experience, or 10+ years with leadership accountability.
• Advanced working knowledge of warehouse operations, inventory management, and ERP systems.
• Proficiency in Microsoft Office applications, especially Excel and Word.

Responsibilities

• Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.
• Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety.
• Own short-term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.
• Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.
• Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.
• Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.
• Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labor efficiency.
• Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.
• Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service-level issues.
• Provide primary operational input into hiring, performance management, discipline, and employee development decisions.
• Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow-up.
• Partner with the DC Manager and cross-functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.
• Perform other duties as may be assigned.

Skills

Warehouse operations

Inventory management

ERP systems

Microsoft Office (Excel, Word)

Policy interpretation

Team leadership

Education

Bachelor’s degree in Supply Chain, Logistics, Business, or related field

10+ years of progressive, leadership-focused experience in lieu of degree

Tools

SAP ERP

Job description

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. You're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting‑edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position: This position is responsible for supervising warehouse and inventory operations within a distribution environment to ensure safe, accurate, and efficient receiving, storage, and shipping activities. The role provides day‑to‑day leadership to warehouse staff, owns short‑term operational performance, enforces safety and operational standards, and leads continuous improvement initiatives to support inventory accuracy and operational effectiveness. The position reports to the Regional Distribution Center Manager and has direct supervisory responsibility for 20 or more employees in a distribution environment, with limited travel, as required.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Provide direct supervision and leadership to a team of warehouse employees, ensuring daily operations are staffed, organized, and executed effectively.
• Coach, develop, and support employees through regular feedback and training, while setting clear expectations and holding individuals accountable for performance, attendance, and safety in a fair and consistent manner.
• Own short‑term operational performance for the distribution center, including productivity, inventory accuracy, safety metrics, and service levels.
• Plan and optimize warehouse layouts, workflows, and material handling methods to support safe, efficient receiving, storage, and shipping operations.
• Oversee inventory control activities, including cycle counts, discrepancy investigations, and corrective actions to ensure accuracy and compliance.
• Lead and implement continuous improvement initiatives, including process, layout, and system enhancements that improve efficiency and operational performance.
• Establish work procedures, schedules, and staffing plans to meet operational requirements while balancing service levels and labor efficiency.
• Prepare and analyze operational and productivity reports; identify trends and implement corrective actions as required.
• Make independent operational decisions within established guidelines to address staffing, workflow, inventory, and service‑level issues.
• Provide primary operational input into hiring, performance management, discipline, and employee development decisions.
• Enforce company policies, safety standards, and regulatory requirements; promote a strong safety culture through incident reporting and follow‑up.
• Partner with the DC Manager and cross‑functional teams to support departmental planning, operational readiness, and continuous improvement initiatives.
• Perform other duties as may be assigned.

Required Qualification

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field, with 7+ years of progressive experience, including leadership accountability; or in lieu of a degree, 10+ years of progressive, relevant experience, including leadership accountability.
• Advanced working knowledge of warehouse operations, inventory management, and ERP systems.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to interpret policies, procedures, and safety requirements and apply them consistently and fairly.
• Demonstrated ability to lead teams, manage performance, and address employee concerns in a professional and consistent manner.

Preferred Qualification

• Experience supervising employees in awarehouse or distribution environment is an asset.
• Advanced working knowledge of SAP ERP, including Warehouse Management–related transactions, reporting, and inventory controls.
• Demonstrated experience applying LEAN principles and continuous improvement practices.

General Applicable Company Competencies

• Commitment to company values, including integrity, accountability, continuous improvement, and transparency.
• Demonstrated punctuality, reliability, and dependability.
• Ability to remain flexible and adapt to changing operational priorities and work demands.
• Strong collaboration skills and the ability to maintain effective working relationships across departments.
• Adherence to all company policies, procedures, and safety standards.

While performing the job duties, you will be working on‑site in a distribution facility. You will be required to work at the Company’s Franklin, NH. Your scheduled work hours will be communicated to you by your manager. Limited travel may be required, up to 10%, based on operational needs.

Physical Requirements

• Ability to walk, stand, talk, and hear for extended periods while supervising warehouse operations.
• Ability to perform repetitive tasks such as typing, data entry, and use of a computer keyboard and mouse.
• Ability to remain seated at a desk or workstation for extended periods to complete administrative and reporting tasks.
• Ability to communicate clearly with management and coworkers, including during meetings and conversations.
• Ability to operate standard office equipment, including computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment, up to 25 pounds independently.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

Watts in it for you:

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work: At Watts, our culture is team‑oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world‑class, water‑related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting. We are a $1.9billion global company, listed on the NewYork Stock Exchange (NYSE) with a presence in five (5) continents and twenty‑four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people‑first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world–a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, a partnership with Planet Water Foundation.

Learn more about the Watts way, here.

Specialties Plumbing, HVAC, Water Quality, and Gas. Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China. Company Size About 5,000 employees. Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/. Industry Machinery. Founded 1874.