Distribution Center Operations Lead

The Vitamin Shoppe; Ashland (VA); On-site; USD 75,000 - 85,000; Full time

Job summary

The Vitamin Shoppe in Ashland, VA seeks an Operations Manager to oversee a high-volume distribution center process, Monday-Thursday. You will drive timely receipt and order fulfillment, manage resources, and lead a multi-shift team to meet safety and performance standards.

You’ll monitor process improvements, supervise associates, and coordinate with HR for performance management, while ensuring regulatory compliance and accurate reporting.

Qualifications

• Bachelor’s Degree or equivalent combination of intellectual instruction and work experience.
• 5+ years supervision in a high volume, multi-shift, order fulfillment warehouse/distribution center.
• Forklift Certification and Material Handling Equipment experience preferred.
• Knowledge of warehouse processes, practices and tools.
• Basic computer skills to include MS Word, Excel and Outlook.

Responsibilities

• Ensure the timeliness, quality and effectiveness of all processes performed within a given area of responsibility.
• Review opportunities for continuous improvement of warehouse processes.
• Identify key variables that influence the workflow process and develops and implements changes, enhancing workflow optimization.
• Effectively manage associates, by creating and sharing a common vision and direction, and an understanding of the organization’s strategy.
• Motivate associates to ensure that predetermined safety, quality, speed, and cost standards are achieved and exceeded.
• Deliver results in support of the company’s strategy and expectations.
• Ensure compliance with OSHA, EPA and any other relevant regulations.
• Ensure safety and good housekeeping practices.
• Prepare and submit daily and weekly reports including Timecards.
• Make decisions regarding daily manpower requirements based on volume.
• Ensure uniform execution of policies and procedures.
• Maintain good associate relations and adherence to policies and procedures, working with HR in the administration of company performance management processes as required.
• Assure that machinery, equipment and facilities are properly maintained for efficient production.
• Maintain daily contact with warehouse General Manager regarding issues or concerns.
• Prepare, deliver, and administer performance appraisals for associates.
• Assist and provide assistance to other warehouse operations departments to facilitate achievement of warehouse operations goals.
• Establish performance goals for associates and department to support achievement of warehouse operations goals. Develop team communication to provide department performance updates.

Skills

Leadership

Communication

Detail-oriented

Multitasking

Time management

Team player

Analytical thinking

Problem solving

Education

Bachelor’s Degree

Tools

MS Word

Excel

Outlook

Job description

The Vitamin Shoppe in Ashland, VA seeks an Operations Manager to oversee a high-volume distribution center process, Monday-Thursday. You will drive timely receipt and order fulfillment, manage resources, and lead a multi-shift team to meet safety and performance standards.

You’ll monitor process improvements, supervise associates, and coordinate with HR for performance management, while ensuring regulatory compliance and accurate reporting.