Distribution Account Manager

Times Microwave Systems; Wallingford (CT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

HSA and FSA

Short- and long-term disability

Life insurance

Employee assistance program

Paid time off

Holidays

401(k) with company match

Job summary

Times Microwave Systems seeks a Distribution Account Manager to support its distribution channel, manage key accounts, and drive revenue growth through strategic relationship development with distributors.

The role involves sales support, opportunity generation, pricing coordination, data analytics, and cross-functional teamwork across Customer Service, Product Management, Engineering, and Operations. Up to 25% travel may be required.

Qualifications

• BS in Business, Marketing, and/or Engineering or equivalent experience.
• 3+ years of account management, distribution, sales support, or related role; experience with distributors is a plus.
• Proficiency in CRM systems and Microsoft Office.

Responsibilities

• Manage and develop assigned distribution accounts.
• Identify and pursue new business opportunities and grow within existing accounts.
• Manage sales pipeline and CRM activity; track and advance opportunities to close.
• Provide timely support for inquiries, quotations, leads, and customer requests.
• Develop account plans and monitor activity, forecasts, inventory, and pipeline health.
• Educate distributors through training, pricing updates, and sales tools.

Skills

Proactive

Detail-oriented

Communication skills

Analytical capability

Cross-functional collaboration

Sales mindset

Education

BS in Business/Marketing/Engineering

Tools

CRM systems

Microsoft Office

Job description

Distribution Account Manager

The Distribution Account Manager is responsible for supporting the Times Microwave Systems distribution business through focused account management and strong distributor relationship development. Duties include sales support, opportunity generation, pricing and quoting coordination, reporting and data analytics, marketing activities, and program management. The role centers on executing established distribution strategies to strengthen channel performance and drive revenue growth.

RESPONSIBILITIES

• Manage and develop assigned distribution accounts.
• Identify and pursue new business opportunities as well as develop growth within existing distribution accounts and markets.
• Manage the sales pipeline and lead activity within the CRM system, ensuring opportunities are accurately tracked, qualified, advanced, and followed through to completion.
• Provide timely support for general inquiries, quotations, leads and customer requests.
• Develop account plans and monitor sales activity, forecasts, inventory, performance, and pipeline health to identify actions that increase sales.
• Educate and enable distribution partners through product training, pricing and product list updates, sales tools, new product information, and regular account health scorecards.
• Collaborate with Customer Service, Product Management, Engineering, Operations, Outside Sales, and other internal teams.
• Participate in distributor meetings, joint sales calls, customer visits, trade shows, and industry events.
• Provide feedback on market trends, competitive activity, distributor needs and requirements.
• Travel up to 25% to customer sites as needed.

EDUCATION / EXPERIENCE REQUIREMENTS

• BS in Business, Marketing, and/or Engineering or equivalent experience
• 3+ years of experience in account management, distribution, sales support, business development, or a related role; experience with distributors is a plus.
• Proficiency in CRM systems and Microsoft Office

SKILLS AND ABILITY EXPECTATIONS

• The ideal candidate is proactive, highly detail-oriented, and persistent in developing new business opportunities. This person takes ownership, follows opportunities through to completion, and collaborates effectively across the Distribution team and internal departments.
• Proven ability to proactively pursue and develop new business opportunities with strong initiative, persistence, and follow-through.
• Strong attention to detail, organization, communication, and problem-solving skills, with the ability to deliver clear and effective presentations.
• Demonstrated analytical capability to translate data into actionable insights.
• Ability to multitask in a fast-paced environment while meeting deadlines and supporting distributor partners to drive success.
• Other duties as assigned by Manager.

We are pleased to provide high-quality, competitive and comprehensive benefits for our employees. Full-time employees are eligible for medical, dental and vision coverage, HSA and FSA, short- and long-term disability insurance, life insurance, and the employee assistance program. Full-time and part-time employees are eligible for paid time off, 12 paid holidays per year, and may participate in our 401(k) plan, which includes an automatic 3% company contribution, plus a 50% company match on the first 8% of employee contributions.

Times Microwave Systems is an equal opportunity employer M/F/D/V.