Distributed Systems Engineer – IT Infrastructure & Support

Florida; Punta Gorda (FL); On-site; USD 53,000 - 58,000; Full time

Job summary

Florida Department of Health in Florida is seeking a Distributed Computer Systems Specialist. The role covers developing and securing a distributed IT environment, disaster readiness, and IT process improvements.

Work involves technical support, troubleshooting, and collaboration with higher-level staff to ensure system reliability. The position is listed with a biweekly salary range, reflecting state pay scale, and a closing date of 10/28/2026.

Responsibilities

• Treat customers, the public and staff with courtesy, respect, and dignity.
• Assist in developing, documenting, implementing, monitoring, maintaining, and securing a distributed computer systems environment.
• Assist in disaster preparedness and response.
• Assist in identifying, documenting, measuring, and improving Information Technology processes.
• Provides technical support to end users, performing diagnostics and troubleshooting of hardware, software, operating systems, applications, and connectivity issues.
• Resolves access, authentication, performance, and configuration issues across supported systems and platforms.
• Performs advanced troubleshooting of network connectivity, shared resources, server/client interactions, and enterprise service dependencies.
• Identifies issues requiring escalation and coordinates with higher‑level technical staff or service providers.
• Installs, configures, updates, and maintains computer operating systems, software applications, and approved security patches.
• Supports the deployment, maintenance, and troubleshooting of enterprise applications, productivity tools, and platform services.
• Assists with configuration changes, system adjustments, and testing as part of change management processes.
• Troubleshoots connectivity issues involving local, wide‑area, wireless, and cloud‑based resources.
• Supports directory, identity, and access management functions, including group policies and access control settings.
• Assists in resolving issues related to shared drives, mapped resources, print services, enterprise applications, or cloud service access.
• Installs, configures, and supports server hardware and software under the direction of higher‑level administrators.
• Assists with operational tasks related to enterprise infrastructure, system updates, monitoring, and service reliability.
• Installs, configures, and supports mobile and remote technologies.

Job description

Florida Department of Health in Florida is seeking a Distributed Computer Systems Specialist. The role covers developing and securing a distributed IT environment, disaster readiness, and IT process improvements.

Work involves technical support, troubleshooting, and collaboration with higher-level staff to ensure system reliability. The position is listed with a biweekly salary range, reflecting state pay scale, and a closing date of 10/28/2026.