Requisition No: 885398
Agency: Department of Health
Working Title: DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64067996 1
Pay Plan: Career Service
Position Number: 64067996
Salary: $2,026.29 to $2,228.92 Biweekly
Posting Closing Date: 10/28/2026
Total Compensation Estimator Tool
Your Specific Responsibilities
- Treating customers, the public and staff with courtesy, respect, and dignity, presenting a positive public image
- Assisting in developing, documenting, implementing, monitoring, maintaining, and securing a distributed computer systems environment with appropriate hardware, operating system, software applications and communications components
- Assisting in disaster preparedness and response
- Assisting in identifying, documenting, measuring, and improving Information Technology processes
Technical Support & Troubleshooting
- Provides technical support to end users, performing diagnostics and troubleshooting of hardware, software, operating systems, applications, and connectivity issues.
- Resolves access, authentication, performance, and configuration issues across supported systems and platforms.
- Performs advanced troubleshooting of network connectivity, shared resources, server/client interactions, and enterprise service dependencies.
- Identifies issues requiring escalation and coordinates with higher ‑ level technical staff or service providers.
System & Software Support
- Installs, configures, updates, and maintains computer operating systems, software applications, and approved security patches.
- Supports the deployment, maintenance, and troubleshooting of enterprise applications, productivity tools, and platform services.
- Assists with configuration changes, system adjustments, and testing as part of change management processes.
Network, Directory, and Enterprise Services Support
- Troubleshoots connectivity issues involving local, wide‑area, wireless, and cloud‑based resources.
- Supports directory, identity, and access management functions, including group policies and access control settings.
- Assists in resolving issues related to shared drives, mapped resources, print services, enterprise applications, or cloud service access.
Server & Infrastructure Assistance
- Installs, configures, and supports server hardware and software under the direction of higher‑level administrators.
- Assists with operational tasks related to enterprise infrastructure, system updates, monitoring, and service reliability.
Mobile & Remote Technologies